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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                            abc@xyz.com

objective

business professional eager to contribute dynamic administrative, cash management, business development, relationship building, communications and customer relations skills in a challenging administrative management assignment.

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career profile

ø  b.s., behavioral sciences.

ø  upcoming life coaching certification.

ø  over three years of successful experience.

ø  expertise in all facets of customer relations.

ø  adept in establishing and maintaining clientele.

ø  highly capable administrator.

ø  well-organized multi-tasker with strong detail orientation.

ø  originate and manage highly successful sales initiatives.

ø  knowledgeable in business unit operations.

ø  contributor in critical process improvement.

ø  provide effective support for multiple financial transactions.

ø  adept in relationship building.

ø  proven accomplishments in coordination, strategic planning and project management.

ø  ability in ms office suite in both pc and macintosh environments.

ø  notable coordinator and facilitator.

ø  highly motivated self-starter.

ø  flexible and adaptable to rapidly changing circumstances.

ø  french linguist with knowledge of spanish.

ø  active in community with epilepsy foundation, kids way youth advisory committee and camp spike n wave.

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professional experience

medicine shoppe, baytown, tx                                                                                                               2008

customer service representative

         recruited to assume wide ranging duties.

         tasked to perform all cash register operations.

         facilitated drive-through window daily activities.

         managed bank deposit process.

         responded to customer inquiries.

         ensured medication deliveries on a timely basis.

 

houston passport agency, houston, tx                                                                                                  2007

customer service intern

         retained to perform administrative duties including file management.

         effectively calculated and determined refund eligibility.

         designated to maintain client records and organizational databases.

         originated customer communications.

         prepared and executed mass promotional mailings.

 

borders book store, webster, tx                                                                                                  2005 - 2006

caf seller

         hired to facilitate food/beverage service operations.

         in charge of cash management.

         delivered exceptional customer service.

 

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education

university of houston, bachelor of science, behavioral sciences, 2007

ipec coaching institute, life coaching certification, september 2009

awty international school, international baccalaureate diploma, 2002


yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                            abc@xyz.com

---

 

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an administrative management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a b.s. degree, an upcoming life coaching certification, and over three years of successful business experience.  to complement this background, i possess demonstrated expertise in retail unit operations, cash management, documentation, business development and customer relations, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

 

 

 

 

 

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