yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

creative, results-driven sales professional eager to contribute proven million-dollar business development, account management, strategic marketing, and client relations experience toward supporting an employer in optimizing success.  top-performer with the ability to identify lucrative sales opportunities for capturing new business accounts, developing existing clientele, and achieving solid leveraging in competitive territories.  integral team player who proactively analyzes market potential to ensure effective product / sales volume increases.  excellent communicator who utilizes sharp networking skills to build a substantial client base.  ambitious self-starter who can negotiate with prospective clientele within high-pressure situations to close all sales.  proficient in microsoft office and internet applications.

 

areas of expertise

 

consultative sales                                 call center management                       business communications                         contract negotiations

client relations                                     team building                                         new business development                      customer service

product presentations                           training / development                          workflow prioritization                               strategic analysis

 

career highlights

 

         spearheaded $5 million in territory growth consisting of high-profile automotive customers to earn a promotion within 1 year of tenure.

         exceeded revenue target by 20-30% over 12 consecutive months to attain ranking as a top producer for a real estate vertical product.

         achieved prestigious excellence award in 2003 for exhibiting superior job performance.

 

professional synopsis

 

 

         utilize broad scope of industry and professional services knowledge toward performing provider support via incoming calls and facilitating effective claims resolution to include settling business challenges in a prompt and courteous manner.

         create and maintain optimal customer relations by ensuring all customer requests / questions are handled appropriately.

 

 

         achieved advantageous sales / marketing of help desk solutions (i.e. heat, cherwell, centennial) generated by building valuable customer relationships across a diverse client base to attain continued marketplace dominance.

         contributed excellent communications abilities toward conducting innovative product demos via webinars utilizing itil platforms.

 

 

         successfully developed solid client base and drove sales of life / health insurance products through consultative and solutions selling, along with maximizing bottom-line results via targeted repeat business, leads, and referrals generation.

 

 

         met and / or exceeded set goals through sales / marketing of niche products (i.e. direct mail, online banners) to major automotive corporations, along with performing consultative sales to resale real estate sectors consisting of high-volume re / max franchises.

         promoted sales of online advertising activity such as banners and cost-per-clicks to boost organizational revenue.

         optimized customer service satisfaction, retention, and repeat business rates by nurturing strong client relationships.

 

 

         applied dynamic leadership talents toward planning and directing call center operations generating $1.2 million per month to include actively recruiting, training, and managing a top-performing 35-member inbound sales team and a profit-focused assistant manager.

 

 

         strategically steered comprehensive call center activities to produce over $2.2 million in monthly sales.

         established customer-driven revenue growth strategies and elevated performance / productivity of sales representatives by resourcefully revising departmental policies and procedures.