Dynamic leader with years of demonstrated success as an management and customer service professional. A strong leader, an effective communicator, and most of all, possesses a client-centric attitude. Capable of developing service programs resulting in increased consumer loyalty and retention to the company.
Ø Strong multi-tasking background with the ability to work independently on multiple projects simultaneously.
Ø Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.
Ø Utilize extensive knowledge of customer service protocols to develop specialized programs.
Ø Consistently focus on ensuring development of high-standard delivery methodologies.
Ø Proven ability to adapt strong technical skills to diverse organization needs.
Ø Technology savvy with knowledge of multiple software platforms including Microsoft Office Suite and Outlook.
Logistics and Sales Manager, Target
Responsibilities included comprehensive management and oversight related to effective planning, strategic marketing and product placement methods, supervision and leadership of extensive staff, as well as organizational change initiatives within numerous departments within the company.
n B.A. C Political Science, California State University of Northridge
n Academic Achievements: Dean s List, Honors Society, Department Achievement Award
n Participant C Robert Barbera Intramural Debates, Debate focused on eminent domain law (Kelo v. City of New London) within U.S. jurisprudence system.
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