yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile manager eager to contribute comprehensive background toward actively supporting the employer in optimizing performance.

profile

 

• respected manager offering over 10 years of solid and progressive experience in personnel supervision, aviation operations and customer service capacities.
• excel in recruiting, building and leading top-performing, client-focused personnel teams.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.

 

professional experience

shift manager aramark aviation services at jfk-delta                                                           2010-present

• sharp business acumen and experienced in managing broad scope of operations, from payroll administration and budgeting to quality assurance and safety audits.
• effectively trained and directed 120-member staff and actively collaborated in human resource operation functions such as developing work schedules, evaluating performance and providing guidance/mentoring.

 

operations manager g.a.t airline ground support                                                                       2009-2010

• oversaw all aspects of ground and cleaning operations for 5 airlines, while also conducting daily safety audits of ramp operations.
• successfully handled training for new hires and retraining seasoned employees, ensuring consistency of all services provided.
• facilitated productive business relationships with customers, ensuring quality customer service.

 

manager/auditor hampton inn                                                                                                        2008-2009

• tasked with conducting nightly audits of all financial transactions and record accounting.
• consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

station supervisor aramark aviation services                                                                              2006-2008

• actively supervised ground services for jet blue, including new hire training, budgeting, safety audits, and records management.

 

supervisor/heavy machinery operator thompson farm                                                                  2001-2007

• responsible for operating, maintaining and repairing both heavy and light duty machinery, ensuring workplace safety at all times.

 

professional education

 

suny newpaltz                                                                                                                                     2009

coursework toward a bachelors in business management

 

orange county community college                                                                                                     2007

associates degree in business management