results-driven, solutions-focused leader eager to contribute high-volume sales / marketing, team building,

and client relations talents toward maximizing a progressive company s profitability and productivity.

 

profile

 

         excel at defining lucrative strategies for capturing new business accounts, developing existing clientele, and achieving solid leveraging in highly competitive markets.

         possess superior communication, consultation, and presentation abilities vital to optimizing bottom-line revenue.

         expert at strategically planning, prioritizing, and coordinating deadline-driven workflow to maximize productivity.

         create best practice methodologies and continuous business solutions in alignment with corporate objectives.

         adept at handling high-profile legal cases which resulted in press coverage on 20 / 20, dateline, and 60 minutes.

         recognized for planning events such as the pacific northwest oyster wine competition which received press in the new york times, seattle magazine, and foot & wine magazine.

 

~ key professional accomplishments ~

 

ø achieved manager of the year award in 2008 for excellence in leadership and job performance to include designing innovative company-wide instructional seminars which generated record breaking attendance.

ø recruited and trained key department-wide account managers to attain less than 10% turnover rates.

ø successfully led 83% of highly skilled team members to the premier club for 2007.

ø recognized with a prestigious premier club award for 2007 and outstanding contribution award in 2006.

ø received 2005 s sales executive of the year, premier club, and january s employee of the month awards.

ø attained top upgrade sales representative status for january, february, and march of 2004.

 

professional synopsis

 

 

         drive business growth by actively recruiting and supervising top-performing team members, along with creating dynamic training / development programs in coordination with wide-ranging corporate goals.

         lead the formulation of strategic business decisions based on analysis of regular sales / marketing summaries to profitably increase market share and maximize departmental profitability.

         liaise between management and internal sales offices in the planning and implementation of organizational objectives.

         contribute strong interpersonal relations abilities instrumental in handling internal / external escalation calls, as well as promptly resolving key consumer concerns while maintaining high-quality business standards.

         demonstrate sharp negotiation proficiencies toward networking among sales management professionals to proactively develop effective business practices and optimize bottom-line results.

 

 

         built profitable new relationships with consumers while maintaining valuable existing clientele instrumental in generating high-volume sales for continued marketplace dominance.

         authored comprehensive training documentation to include planning and facilitating key team-driven training seminars to increase overall statistics by a 25% average.

         represented an exceptional image of the operations which led to an increase in retail sales, a loyal consumer base, and the encouragement of fellow associates to make decisions to reflect positively on client satisfaction and company well-being.

 

~ additional job history ~

 

northwest upgrades representative / experience representative, trendwest resorts                                         2001 c 2005

customer service supervisor, homegrocer.com                                                                                                               1999 c 2000

public relations representative, the kunion group                                                                                                         1998 c 1999

 

education

 

bachelor of arts degree                                                                                                                                           gonzaga university