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yyyyyy x. yyyyyy

13506 summerport village pkwy. #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile hr manager eager to contribute comprehensive personnel operations background toward actively supporting the employer in optimizing performance.

 

profile

 

accomplished human resource manager with over 18 years proven expertise in policy/procedure enforcement, recruitment/hiring practices, personnel development, and employee retention. strong knowledge of legal compliance issues, union avoidance, labor relations and negotiations. capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic personnel services interaction. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. dynamic communication, organization, problem solving, and relationship management skills. theoretical and applied knowledge in:

 

policy administration                 employee relations                   benefit planning

contract negotiations                 arbitration                                 worker s compensation

workers compensation              complaint resolution                 labor disputes

grievance resolution                 public relations                         quality control

 

professional experience

           

walt disney world                                                                                                          2003-present

hr manager, 2003-present

  • sharp business acumen and experience in managing broad scope of hr operations, from hiring/terminations and performance management to policy development and state/federal compliance.
  • successfully implement key personnel strategies, enhancing organizational performance and increasing overall employee effectiveness.
  • effectively hire, train and direct staff and actively collaborate in human resource operation functions such as succession planning, organizational alignment, labor utilization efforts, leadership development, and team building.
  • consistently ensure delivery of quality personnel services vital to sustaining and growing clientele base.

hr representative associate, 1998-2003

  • serving as company liaison, overseeing annual contract renewal negotiations, administering annual communication plans and increasing program utilization.

policy administration specialist

  • skillfully handled all requests for policy exceptions, including bereavement, vacation donation, personal holidays, leaves of absence, bridging of service, and change in work status.

benefits assistant, 1995-1998

  • responsible for processing all unemployment claims against walt disney world. 

 

southtrust bank of orlando                                                                                               1992-1995

human resource representative

branch manager
customer service representative

 

professional education

 

bachelor s in marketing and psychology university of massachusetts                                      1991


member society for human resources managers

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