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yyyyyy x. yyyyyy
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profile of qualifications
quality-focused business management professional specializing in delivering world-class service, driving business growth, analyzing key operational plans, negotiating with diverse vendors / clientele, and managing administrative support / training functions eager to offer experience toward maximizing an employer s success. top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and client satisfaction. excellent communicator who can plan, prioritize, and complete multiple tasks within deadline-driven environments. ambitious self-starter who demonstrates superior attention-to-detail and sharp troubleshooting skills.
key areas of expertise
strategic analysis / planning client / customer relations business communications training administration
account management business communications executive clevel support logistics transportation
shipping / receiving sales / marketing vendor / stakeholder relations cold-calling / prospecting
professional synopsis
customer business analyst
intel corporation, folsom, ca 2005 c 2009
applied dynamic communications skills toward interfacing with clientele in the pre- / post-sales administration of intel products to include directing comprehensive account management, order management, shipping / expedition, product planning, and logistics functions.
expertly managed direct and distributor inventories, asset management, revenue recognition, new product implementation, and product planning, along with maintaining accurate customer master file data for teams (i.e. tax information, billing, shipping).
strategically steered key decision-making processes by developing a plan of revenue and forecasting numbers based on historical, trending information, inventory, new product implementation / end-of-life product, design wins, and expected sales.
utilized broad scope of industry and professional services knowledge to foster strong relationships with customers, division, and stakeholders, along with proactively managing messaging and information flow while maintaining integrity of intel brand.
traveled to customer sites for training, quarterly business reviews, and ad hoc meetings as necessary to sustain brand visibility.
administrative assistant / site employment representative
pride industries (contracted at intel corporation), santa clara, ca 2002 c 2005
contributed solid administrative talents toward managing executive-level calendars and meeting schedules while concurrently handling all travel / accommodations arrangements, expense control, and inventory / supplies / materials monitoring.
played a key role in supporting hr functions by performing hr generalist duties for 40+ employees.
optimized training / development efficiency by scheduling and deploying new employee orientation classes, along with coordinating and directing coursework for an internal intel university employee program.
ensured consistent quality and materials viability / relevance to corporate core values to include proficiently troubleshooting potential technical, logistical, and instructor / student relations issues.
logistics sales specialist
c.h. robinson worldwide, sacramento, ca 2001 c 2002
met and / or exceeded set sales goals by directing aggressive marketing of logistics transportation to include cost-effectively negotiating rates, fees, surcharges, and payments with critical vendors and diverse clientele to maximize bottom-line results.
built valuable relationships with new / existing clientele, along with performing targeted cold calling and on-site prospecting as required and guaranteeing reliable, on-time nationwide pick-up / delivery of perishable and non-perishable goods.
supplemental job history
freelance writing / editing, sacramento news & review / examiner.com, sacramento, ca 2002 c present
education and technical summary
b.a., communication studies (3.72 gpa journalism minor) california state university, sacramento
microsoft office suite • sap • ocot • scap • microstrategy • essbase • internet applications
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