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yyyyyy x. yyyyyy                                         

1122 winding creek place, round rock, tx 78665

abc@xyz.com

(xxx-xxx-xxxx


career objective                              

licensed texas loan officer eager to contribute superior business development, communication, and relationship building skills toward actively supporting the employer as a driven and productive team member

profile                                                

ø  offer more than 11 years of progressive mortgage industry experience with expertise in business administration, customer service, risk assessment, staff development, and regulatory compliance

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  obtain, prepare, and review all relevant documentation to accurately evaluate potential risk; ability to analyze complex financial statements, capital and reserves, property valuation, credit scores, debt and loan-to-value ratios, and cash flow

ø  sharp business acumen and extensive experience performing administrative, document review, processing, and underwriting functions

ø  effectively identify and capitalize on opportunities to penetrate and develop markets in highly competitive environments

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  strong practical understanding of underwriting guidelines and regulations; maintain highest ethical standards at all times

~ key achievements ~

  • successfully performed a broad scope of cross-functional duties within the product development/financial marketing department at dhi
  • conducted extensive market research to identify optimal programs for use by dhi; created and maintained detailed database of more than 300 programs for use by all branches throughout the country
  • applied depth of industry knowledge toward facilitating on-site trainings to keep staff members updated in a constantly changing environment; additionally served as internal call center point of contact to resolve all escalated issues and queries from dhi loan officers, processors, underwriters, closers, and compliance specialists
  • in conjunction with it department, built and managed automated underwriting system to support loan officers in efficiently providing accurate and knowledgeable customer service
  • as an underwriter with countryplace mortgage, diligently reviewed a high volume of nationwide loan applications for accuracy and completeness, determined risk, reviewed contractual conditions, and prepared files for closing

professional experience                

dhi mortgage, austin, tx                                                                                                          2000 c 2007
contract product specialist, product development / financial marketing department (2006 c 2007)

product specialist, product development / financial marketing department (2000 c 2006)

countryplace mortgage, dallas, tx                                                                                            1996 c 1999

underwriter

education                                           

university of texas at tyler                                                                                                        insert year
bachelor of business administration

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