career objective

recently-credentialed auto damage appraiser with practical experience in the auto body industry eager to contribute to the success of a progressive organization

profile

ø  extensive automobile services business administration experience along with strong academic and hands-on training in auto damage appraisals

ø  demonstrated ability to develop actionable solutions to complex problems; partner with multiple parties to resolve issues in a timely and cost-effective manner

ø  depth of knowledge regarding auto components, repair procedures, insurance policies, and market rates for parts and labor

ø  facilitate a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  dynamic organization, prioritization, and time management skills

ø  proactive team player equally effective in independent and collaborative environments

ø  bilingual in english / greek

education & credentials

motor vehicle damage appraiser c ma license # 015135

 

northeastern university, dedham, ma    2008

certified auto damage appraiser

 

franklin institute of technology, boston, ma

auto mechanic

 

~ relevant studies ~

collision diagnosis ~ cost estimating ~ frame damage ~ introduction to insurance regulations ~ laws & regulations ~ parts nomenclature of the motor vehicle ~ repairs ~ the policy as contract ~ use of flat rate manuals

professional experience

sunoco gas station mini-mart, dorchester, ma  1991 c 2006

owner / operator

• successfully oversaw all aspects of operations for busy self-service gas station and mini-mart
• hired, trained, scheduled, and managed team of 10 employees in providing exceptional customer service; additionally administered payroll
• conducted extensive research to identify vendors offering best value, negotiated favorable contracts, placed orders and maintained appropriate levels of inventory, and managed vendor relations
• established and enforced compliance program to meet environmental guidelines and state regulatory requirements
• directed all back office and financial administration functions for the business
• drove community outreach initiatives and participation in local events, including the citizens bank gas sponsorship program

 

peter's auto body, dorchester, ma        insert dates

shop manager

• managed all day-to-day activity and delegated work assignments to auto shop staff
• accurately and efficiently dismantled, repaired, and reassembled a wide range of vehicles; ordered and received parts to meet client needs
• prepared vehicles prior to the final stage of repair and performed final inspections

 

~ additional experience ~

executive sedan driver, boston coach, everett, ma

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear insert name of contact:

 

i am currently seeking a challenging career opportunity as an auto damage appraiser and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, i recently completed an intensive auto damage appraiser program at northeastern university and obtained my massachusetts state motor vehicle damage appraiser license.  my professional qualifications include strong experience managing successful auto services businesses, including an auto body repair shop and a gas station / mini-mart.  i have a depth of knowledge regarding auto parts and systems, and am adept at accurately assessing damages and preparing estimates for repair. 

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy