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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000, Houston, TX 77064

+82 (010) 5784-4177



Productive, quality-oriented professional eager to contribute exceptional project management, problem-solving and customer service skills toward optimizing operations of a progressive organization.



Offering broad background in technology, customer service and sales, with consistent results in achieving organizational objectives. Talent for defining and resolving issues to avoid unnecessary cost expenditures. Strong leader who excels in training and directing top-performing students. Effectively establish and manage key relationships with decision makers and strategic partners.


Project Management Spreadsheet Analysis Reports Database Administration Networks

Research & Analysis Interpersonal Relations Team Building Process Improvement

Negotiations Strategic Planning Resource Allocation/Administration

Career Background


Changwoo Elementary, Hanam-Si, South Korea                                                              2009-Present

ESL Teacher

  Effectively teach English classes and participate in various activities to further educational programs; assist students in evaluating their abilities and gaining confidence and fluency.

  Develop and implement engaging and educational activities, while successfully providing learner-centered leadership for students.

  Engage in positive relationships with staff, students, parents and community.

  Proactively monitor student learning, develop curriculums with staff and implement plans for improving student achievement.


Texas Department of Public Safety, Austin, TX                                                               2007-2009

Network Specialist (CISCO)

  Contributed technical expertise toward handling all aspects of troubleshooting, configurations and installations.

  Drove system reviews, identified and addressed existing and potential issues and created proactive repairs, upgrades and enhancements for optimal results.

  Applied organizational skills toward updating and editing TXDPS Network Specialist Knowledge Transfer Database, as well as documenting all training material used by TXDPS network team.

  Optimized critical security and integrity of operations by strategically designing and executing proactive disaster recovery plans, procedures, enhancements, and audits; handled back-up maintenance and tracked attacks.

  Proficiently monitored remote and local laptops and desktops for updates with CSMARS.

Project Manager

  Successfully controlled operating expenses and contributed to profit increases by implementing competitive bidding and negotiation methods to cost-effectively procure equipment, materials and supplies for multi-million dollar projects.

  Effectively improved operational efficiency and quality by resourcefully creating and implementing user-friendly spreadsheet programs using Excel and presentations using PowerPoint.

  Actively supported senior management in critical decision-making and business planning initiatives and assisted customers by efficiently compiling and producing detailed project status reports.


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Yyyyyy x. yyyyyy                                                                                             Page 2 of 2


Career Background continued



Texas Heart Institute, Houston, TX                                                                                  2006-2007

Contractor/Administrative Assistant

  Proficiently managed stock and ordered all office and laboratory supplies to maintain optimal inventory levels.

  Administered detailed database to maximize operational efficiencies; recorded and monitored all orders and confirmations.

  Updated monthly budgets and files and inputted all financial data, ensuring accuracy and timely completion.

  Developed detailed financial reports and presentations, utilizing PowerPoint, Access and Excel.


NW Therapeutic Foster Home, Houston, TX                                                                    1996-2000

Human Resource Manager/Childcare Worker

  Relied upon to lend technical expertise toward configuring and maintaining wireless network, networking company computers, and configuring various security software and hardware.

  Demonstrated organizational skills and strong attention to detail toward maintaining databases on each individual employee and on each individual child.

  Exhibited sharp leadership qualities in effectively orienting, training and leading personnel to ensure critical compliance with regulatory safety standards and internal quality control guidelines.

  Maximized human resource performance by conducting annual evaluations, clearly defining skill gaps, and providing expert recommendations on strategic training/professional development solutions.

  Spearheaded diverse HR activities ranging from maintaining personnel files, scheduling state-required training, and preparing/securing benefits packages.

Education & Certification


BBA in Management Information Systems - University of St. Thomas, Houston, TX

Relevant Courses: Business Communications, Management Information Systems, IT Executive Management, Advanced Systems Analysis and Design, Data Base Organization, Data Communications Activities: Black Student Union, Iota Sigma Sigma (Management Information Systems Society), Cameron Business Society

TESOL/TESL Certification - Oxford Seminars, Austin, TX

Technical Skills


C++, SQL, HTML, Visual Basic, Visual Java, Microsoft Access, Microsoft Excel, Microsoft Word, Power Point, Cisco (routers and switches)






Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000, Houston, TX 77064

+82 (010) 5784-4177









Contact Name, Title

Company Name


City/State/Zip Code




I am currently exploring new career opportunities and to acquaint you with my qualifications, I am submitting my resume for review.  In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, I offer a comprehensive background in technology, customer service and education.  From supporting high performance teams and facilitating superior client servicing to streamlining operations and executing proactive organizational processes/procedures, I have continually excelled in maximizing performance as a dynamic team member.  I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  To complement my experience, I offer a BBA in Management Information Systems.


I am now eager to contribute my strategic planning skills and dynamic relationship building abilities toward collaborating in your success as a key member of your team.  I am confident that I could be a valuable asset to your firm in achieving both immediate and long-term goals, and look forward to meeting with you in the near future to discuss my qualifications and how they support your corporate vision.






Yyyyyy x. yyyyyy




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