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Yyyyyy x. yyyyyy

9343 Amison Circle, Unit 101 ª Xxxxxx, XXXXXX xxxxxx ª (xxx-xxx-xxxx ª abc@xyz.xxxxxxm

 

Dynamic, proactive and effective Retail Management Professional with an exceptional track rexxxxxxrd of leading strategic employee development, customer service and operations management initiatives to optimize sales and revenue results.  Talented, creative and xxxxxxmmitted with the ability to secure customer loyalty, manage day to day business activities, and thrive in a fast paces, high volume environment.  Xxxxxxre xxxxxxmpetencies include:

 


Action Oriented
Drive for Results
Customer Focus
Xxxxxxmmand Skills
Developing Direct Reports
Hiring and Staffing
Xxxxxxnflict Management
Problem Solving
Learning on the Fly
Technical Learning
Integrity and Trust
Building Effective Teams


Professional History

 

Year to Present:  Assistant Store Manager, Apple; City, XXXXXX

   Scheduling a staff of 80 people ensuring we have the right people, right place, right time; maintain inventory, ensue high unit accuracy and low level of shrink.

   Provide xxxxxxnsistent feedback around team performance, foster a culture of acxxxxxxuntability and team work; motivate team through xxxxxxmmunication of expectations and celebrations of team success.

   Maintain the facility including routine maintenance requests as well as ordering repairs

   Drive brand imaging initiatives; manage visual teams, maintain brand including demo products, plan-o-grams, all graphics and marketing xxxxxxllateral.

   Infuse business acumen in strategic planning to proactively drive results in both the FOH and BOH; work with store associates to deliver training and development on customer service, product knowledge, inventory, inventory xxxxxxntrol, and visual merchandising display.

   Assist in recruiting, hiring, retaining, and training, a diverse and talented team.

   Performs sales leader functions including: monitoring sales floor xxxxxxverage and maintaining sales generation focus, xxxxxxmpleting sales transactions and overrides and daily acxxxxxxunting and store operations procedures.

   Drive store profitability goals, ensure that operation achieves it sales, shrink, and payroll goals.

 

2006 to Year:  Senior Mortgage Xxxxxxnsultant, GMAC Mortgage; Englewood, XXXXXX

   Led origination, processing and closing of residential mortgage loan products; utilized strong cross-selling skills to maximize revenue potentials, and leveraged aggressive marketing strategies to capture new business opportunities.

 

2003 to 2006:  Senior Broker, Omni Capital Group; Denver, XXXXXX

   Acted as liaison for xxxxxxordination of mortgage applications between the client and the lending network; effectively managed loan pipeline, provided customer service, troubleshot issues and responded to inquiries; achieved position in the top percentage of brokers, xxxxxxmpanywide.

   Prepared mortgage applications, prepared documentation, verified accuracy of loan documentation to satisfy underwriting xxxxxxnditions, and created a database to track and monitor potential client activity.

 

2000 to 2003:  General Manager, Crystalix of Xxxxxx; Denver, XXXXXX

   Integral in leading the launch of a new retail franchise xxxxxxncept in 4 Xxxxxx locations; researched and secured prime retail pace, designed kiosk layouts to optimize sales and merchandising opportunities, and led all employee hiring and training initiatives.

   Spearheaded day to day operations management for all locations, developed and implemented aggressive sales and marketing campaigns, received rexxxxxxgnition as highest producing franchisee in the organization.

 

1996 to 2000:  Office Manager, Danzik Enterprises, Xxxxxx Springs, XXXXXX

   Oversaw daily operations of an office and warehouse facility; xxxxxxordinated customer service orders, organized and arranged travel and xxxxxxnferences, and implemented successful sales campaigns to increase business results.

 

1992 to 1996:  Oral Surgery Tech, Associates of Oral & Maxillofacial Surgery, Xxxxxx Springs, XXXXXX

   Successfully xxxxxxmpleted Associate of Science in Dental Assisting Degree in 1992 and secured position with dental surgeon; assisted during oral surgery procedures, prepared instrumentation, and provided follow up and aftercare instruction to patients and families.

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