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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

 

Results-driven Manager eager to contribute expertise in

Business Development, Customer Service, Operations, and Human Resources toward collaborating with a progressive organization in optimizing bottom-line performance

 

 

Qualifications Profile

 

 

  Productively drive multiple facets of business operations ranging from human resources, sales and customer service to merchandising, inventory control, cash management, and reporting to maximize revenue

  Top sales producer with talent for identifying, capitalizing on and meeting customer needs

  Successfully hire, train and direct high-performance teams committed to generating sales and delivering superior customer service

  Effectively implement policies, procedures and systems to maximize productivity, efficiency, quality, and profitability

  Dynamic communication, consultation, presentation, and interpersonal relation skills

  Technology-savvy, with proficiencies in MS Office Suite and Windows

  Diplomatically respond to and resolve escalated customer and employee issues

 

Career Track

 

Retail Sales Consultant, AT&T                                                                             2007-Present

Capitalize on 6-step selling process to drive high-volume sales and build a profitable customer base; consistently a Top Sales Performer

Maximize results through follow-up phone sales calls as well as 2-week customer follow-ups along with ensuring continual delivery of world-class customer service

Proficiently manage sales floor presentation and merchandising strategies

Efficiently manage cash drawers and prepare daily deposits

 

Technology Department Manager, Office Depot                                                 2006-2007

Steered department operations, with accountability for training, coordinating and leading sales team members; substantially increased year-over-year sales through decisive, motivating leadership

Effectively maintained planograms and price cards as well as shelf stock; controlled inventory

Conducted weekly safe audits and processed daily deposits

 

Academic Credentials

 

Associates Degree-Sales/Merchandising Management

Bradford School; 2006

 

 

 

 

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