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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx •


career objective


results-driven, solutions-focused and detail-oriented team player desiring a challenging and progressive hospitality role within a dynamic and successful company.




a service-oriented business professional qualified to provide accounting and customer service expertise to the hospitality industry. broadly trained and highly disciplined recent master s graduate offering over 5 years of administrative support, accounting and client service experience. experienced in coordinating with accounting, operations, marketing and sales in achieving all hospitality goals and objectives. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment. capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment. skillful at performing independently or within a team to exceed all operational goals and objectives. experienced working with galaxy, my micros, delphi, and sap.


~ key skills ~


customer service relations international experience

staff training & development banking services

regulatory compliance revenue growth generation

culturally adept project management

strong communication skills team player


professional education


mbt diploma in business administration and finance university of california berkeley, ca              2008

one year intensive international business program

bachelor of science in biology american university washington, dc                                                    2004


professional experience


st. regis hotel                                                                                                                                     2008

accounting intern

  • successfully collaborate with accounting department in a broad range of payroll and finance projects.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base; daily prepare guest folio requests.
  • serve on audit team, handle credit card reconciliations and create master list for residence billings.
  • assisted accounts receivables team in the resolution of guest disputes through the location of evidence and documentation.
  • responsible for assisting with all end-of-the-month procedures, including random departmental audits and credit card dispute resolution.


cardiovascular imaging and research foundation of ny                                                            2004-2007

research coordinator

  • successfully managed all design efforts for research studies on behalf of dr. poon.
  • efficiently prepared grant proposals and research status for funding agencies.
  • managed broad scope of operational activities including budgeting, patient recruitment and consent, post-processing and analysis of mri studies for dr. poon.


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx •










hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a hospitality capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in accounting, customer service and office administration. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, negotiation and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy

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