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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ▪ abc@xyz.com
Career Objective
Highly-motivated, solutions-focused Operations / Administrative Assistant with over 12 years of experience effectively managing business relations and special projects eager to contribute to the operations of a dynamic organization
Qualifications Profile
þ Exceptional interpersonal and communication skills; extensive client relationship management experience serving as the primary point of contact between property manager, clients and vendors
þ Strong problem-assessment and problem solving abilities; regularly resolved maintenance and tenant issues to the satisfaction of all parties while controlling overhead costs
þ Expertise in special project management; oversaw the implementation of special projects, including newsletters, budget presentations and coordinating tenant events
þ Sound organizational and time management skills; proven ability to prioritize multiple tasks
þ Highly flexible and adaptable to changing organizational needs
Computer Skills
Ø MS Word
Ø Excel
Ø PowerPoint
Ø Publisher
Ø ACT
Ø FrontPage
Ø Outlook Express
Ø Website Development
Career Track
NORTHMARQ REAL ESTATE SERVICES LLC, Minneapolis, MN 1998 C Present
(Formerly United Properties LLC)
Operations Assistant C Commercial Real Estate
Offer high-level administrative support and assist property manager with day-to-day operational procedures, including professionally handling all correspondence, processing invoices, maintaining building website and coordinating tenant events
Uphold outstanding customer relations as company representative to tenants, clients and vendors
Increase customer satisfaction by providing timely responses to tenant inquiries and effectively resolving maintenance issues
Oversee special projects such as newsletters, budget presentations and mailings
COLLIERS TURLEY MARTIN TUCKER, Minneapolis, MN 1996 C 1998
Administrative Secretary C Commercial Real Estate
Successfully provided administrative support to the property manager, including efficiently responding to tenant inquiries / maintenance requests, coordinating newsletter as well as organizing tenant events and informational seminars
Developed thorough knowledge of lease agreements while preparing lease proposals, lease commissions and lease abstracts
CORVIEW, INC, Brooklyn Center, MN 1995 C 1996
Administrative Secretary / Receptionist C Health Care Utilization Review
Provided full-scope administrative support to operations and marketing director, including creating monthly management reports, data entry and filing
Academic Credentials
General Secretarial Course Diploma, ST. CLOUD TECHNICAL COLLEGE
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪ 612.339
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF ACTUAL TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include over 12 years of experience providing outstanding operational and administrative support in the real estate and healthcare industries. In my positions as Operational Assistant, my proven problem-solving abilities allowed me to successfully resolve maintenance issues and address tenant complaints or concerns. I excel at managing client relations and always maintain a professional demeanor as the first and often only point of contact for tenants, clients and vendors. I am a team-player who willingly accepts additional assignments and have managed many special projects from start to finish. In addition, my exceptional organizational skills allow me to effectively plan and coordinate my workflow while managing my time to maximize productivity and efficiency.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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