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Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Career Objective
Results-driven leader eager to contribute dynamic administrative, communication and analytical skills toward actively supporting a progressive organization as a key staff member
Profile
Ø Offer approximately 10+ years progressive experience in a wide array of different environments
Ø Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency
Ø Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly
Ø Dynamic communication, presentation, relationship building, and problem solving abilities
Ø Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients
Professional Experience
Blue
Ridge
Communications 2008-Present
Customer Service & Sales
Contribute dynamic leadership skills with full accountability for effectively handling daily operations, including assisting customers and troubleshooting cable, dig cable, internet and telephone issues.
Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations such as making sales and processing payments.
Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.
Caesars Pocono Resorts 2006
Travel Planner/Sales
Top Seller
Spearheaded diverse management functions ranging from workflow planning, to developing romantic vacations with potential clients and closing sales to earn commissions.
Maintained full accountability for executing monthly sales plans and maintaining company directives.
Analyzed and reviewed work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.
SimplexGrinnell
2003
Human Resources
Handled all facets and phases of Human Resource activities, including responding to employee inquiries involving benefits.
Ensured that employee health, dental and vision plans as well as 401K and Life Insurance are current.
Prior experience
SimplexGrinnell 2000-2002
Customer
Service/Answering Service
Credit Bureau of Lancaster Co. 1998-2000
Accounts Manager
Education
Edinboro University- General Studies
Harrisburg Area Community College - Psych studies
Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking to a challenging position and am submitting my resume for your review. In advance, thank you for your time and consideration.
From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance as a proactive leader.
I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.
As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x.
yyyyyy
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