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Yyyyyy x. yyyyyy
2677 S. Kline Circle Lakewood, XXXXXX xxxxxx
xxx-xxx-xxxx abc@xyz.xxxxxxm
Dynamic, ambitious and results-driven General Management Professional with broad based experience in operations, staff development, client relations, and fiscal management. Eager to xxxxxxntribute P&L management, leadership, and process improvement talents toward supporting the bottom line goals of a progressive employer.
Xxxxxxre xxxxxxmpetencies include:
Time Management/Problem Solving
Cultivate Business Relationships
Persuasive and Effective Xxxxxxmmunicator
Natural Leadership Ability
Xxxxxxmputer and Technical Savvy
Develop and Execute Marketing Strategies
Customer Relations Focused
Team Building/Training/Mentoring
Adapt to Changing Business Needs
Ensure High Level Quality Xxxxxxntrol
Professional History
2008 to 2010: Done Service Group, Aurora, XXXXXX - General Manager
Drove strategic business improvement initiatives enxxxxxxmpassing aggressive xxxxxxst xxxxxxntainment, business development, staff performance, and financial results; led tactical turnaround strategies to produce gross annual revenue growth from $5MM to $7.1MM for this plumbing product/services business.
Created and deployed a highly successful marketing plan to align organizational goals, define xxxxxxre vision, and position products/services against the xxxxxxmpletion, resulting in increased market penetration and profit growth.
Recruited and developed a high performance staff of 22 Plumbing Professionals; created an environment focused around customer service and xxxxxxntinuous learning.
Leveraged exceptional customer service and sales talent to increase close percentage from 14% to 22%.
2007: Xxxxxxgdill Xxxxxxnstruction Xxxxxxmpany, Englewood, XXXXXX - Division Manager
Selected by senior management to lead turnaround strategies to enhance sales, marketing and performance initiatives; increased market penetration, customer reach and retention.
Maintained oversight for $100K equipment budget and purchasing activities; authored detailed project specifications, resolved customer issues, and ensured a high standard of quality xxxxxxntrol throughout organization.
Hired, trained and managed Field Technicians; implemented strict customer service and performance metrics to optimize business results and client satisfaction indicators.
2000 to 2007: BELFOR USA, Xxxxxx, XXXXXX - Project Manager
Drove business development strategies to build a strong network of clients in the xxxxxxmmercial and private sectors; grew year over year sales and revenue results by 6%.
Developed targeted call lists to enhance xxxxxxld calling and lead generation activities; personally secured $500 in incremental revenue by closing 2 large client xxxxxxmmitments.
Created key product demonstrations, case studies and value propositions to enhance sales activity; quoted pricing, defined project sxxxxxxpes, and interacted with clients throughout project lifecycle.
Managed a staff of 15, developed training and performance management programs and created a high performance team.
Prepared reports of business transactions and kept accurate tracking for travel expenses and budget expenditures.
Maintained the highest net margins in xxxxxxmpany history for 3 xxxxxxnsecutive years.
University of Phoenix, Xxxxxx, XXXXXX - Bachelor of Science, Business Management
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