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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
sales & account management profile
strategic sales & marketing • consumer & commercial markets • customer service
objective: persuasive and influential leader seeking to leverage consistent track record of successful sales, training, and account management and development to actively support progressive organization s profitability and productivity objectives.
ø consistently contribute to improved productivity, cost effectiveness, operational enhancement, and profitability through leadership, strategic planning strengths, technical expertise, and sound understanding of client needs.
ø effective leadership skills honed through progressive roles within high-paced, demanding environments that required balancing of numerous accounts with varying degrees of priority.
ø excel in big-picture thinking while energizing teams and building consensus among disparate groups in order to make things happen .
ø reputation for strong work ethic, exceptional commitment to customers, industry knowledge, approachability and ability to get the job done by focusing on priority tasks, responding to sense of urgency, and tenacious commitment to results.
ø technically savvy with expertise in microsoft office (word, excel, powerpoint, outlook, access), windows operating system.
core competencies:
new business development |
scheduling & timetables |
vendor & contract negotiations |
project planning & execution |
p&l accountability |
cost reduction & avoidance |
account & distributor networks |
regulatory compliance |
efficiency improvements |
process redesign & improvement |
reporting & analysis |
team leadership & training |
recruiting & staffing initiatives |
presentations & demonstrations |
problem solving & resolution |
career accomplishments
ø increased office works profitability by 37% in 1 year through execution of key strategic initiatives.
ø catalyzed sales at staples business advantage and surpassed annual goals by 135% while managing book of more than $7m; received multiple s pins for exceptional attitude and additional awards for superior utilization of salesforce crm software.
ø during tenure at axiom solutions, grew customer base and increased gross revenues by 10% to 15% annually, generating profits of $30k to $70k monthly; received companywide recognition for best month in sales twice during 1-year period.
ø consistently exceeded monthly sales goals as diamond club member for first source corporation, and achieved gross profits of $35k to $40k monthly while securing $1m revenue generation during one month and capturing best gross monthly profits from 1994 to 1998.
professional experience
office works-victorville, ca 2009 to present
director of sales & marketing
assume full accountability for all operational, staffing, and p&l results of sales team within organization specializing in b2b sales of office machines, supplies, furniture, and technology.
drive revenue growth through strategic initiatives designed to sustain progressive profit margin while monitoring and administering pricing structures, managing vendor relationships, and collaborating with human resources to develop new commission structures.
contact new and existing clients to discuss needs and explain how specific products and services can meet those concerns; resolve all inquiries regarding products, pricing, availability, and credit terms.
identify prospective customers utilizing business directories, following leads from existing clients, and leveraging lucrative long-term relationships with vendors and suppliers.
organized weekly staff meetings and initiated on-the-job and direct training to augment existing employee performance; reviewed productivity levels and made recommendations for improvement.
staples business advantage-la palma, ca 2003 to 2008
inside account management (2005 to 2008)
business development associate (2003 to 2005)
oversaw growth, upsale, and maintenance of more than 500 general and high-profile accounts within challenging organization geared toward sale of printing, promotional, technological, and furniture solutions; negotiated annual contracts ranging from $10k to $100k.
groomed new hires for contribution to accounts and orchestrated monthly meetings to discuss additional opportunities for market penetration.
catalyzed revenue-generating pipelines and minimized customer churn through in-depth needs assessments and identification of products and services to grow accounts.
partnered with sales teams, ceos, cfos, marketing and facilities managers, and other departments in and outside of company to maintain existing accounts while effectively growing and managing customer funnel; liaised with clients to ensure fulfillment of timetables and deadlines.
provided additional suggestions for customer improvements while following up with product proposals and quotes, utilizing wide range of methodologies to illustrate feasibility.
generated comprehensive documentation and reports related to industry trends and sourced customer leads through technical systems such as hoovers and negotiated pricing structures.
axiom solutions-lake forest, ca 2000 to 2003
product manager / sales director
organized and directed sales and support activities to more than 45 resellers throughout california and arizona, including avnet, verizon, insight, and sprint.
conceptualized and implemented training sessions with groups of 5 to 25 team members prior to launch of new products to promote product knowledge and competitive awareness.
translated analyses of account activity into effective business plans and strategies to drive sales while opening new distribution channels.
held instrumental role in development of public relations campaigns and marketing materials designed to secure product positioning and ramp up market share.
first source corporation-santa ana, ca 1996 to 2000
corporate sales / team leader
achieved rapid and progressive growth within organization to support sales efforts to key accounts, including western digital, bancorp, and sports authority; managed base of more than 100 end-users.
cultivated strategies for expanded market penetration and growth, which resulted in direct increases in profits and revenue; initiated creative marketing programs to target specific vertical markets.
served pivotal role in monthly sales meetings, contributing insights toward development, review, and implementation of business strategies as well as motivation of sales teams to fulfill objectives.
education & activities
california state university-long beach, ca
rancho santiago college-orange/santa ana, ca
completed coursework in business and account management
training:
technical training, salesforce crm, salesnet, goldmine
technical training, mas 90 / 200, businessworks
technical training, ariba software, staples university
training, staples way / sandler sales model, ricoh
university
activities:
member, staples business advantage council
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