yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
skilled business professional seeking to utilize extensive professional experience, excellent managerial and developed analytical and decision-making skills in a challenging customer service assignment.
ø long-term experience in account management, operations, collections, documentation, bank management and customer service.
ø results-oriented with emphasis on obtaining full utilization of resources to achieve organizational goals and objectives.
ø strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals and attaining operational excellence.
ø skilled employee coach and trainer.
microsoft office suite
citifinancial 2001 - present
branch account manager & collections manager
process customer payments, provide customer service and perform collection calls.
close loans, track insurance claims, accept applications, sign checks and file documentation.
manage customer complaints and general inquiries, order supplies and oversee cash drawer.
perform notary public services.
north coast auto credit 2000 - 2001
sales financial advisor
met and greeted customers, provided customer service and performed phone sales.
accepted applications and prepared documentation for vehicle sales.
lakewood high school
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