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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •




recent mba in healthcare management graduate with a history of meeting and / or exceeding high-volume sales and b2b goals eager to offer 11+ years of new business development, product education, health information systems, and client relations talents toward maximizing an employer s bottom-line.



profile of qualifications


         out-of-the-box thinker who plays a vital role in improving sales performance and product awareness, along with offering a background in healthcare systems, health policy, clinical medicine, icd coding, and classification systems.

         ambitious self-starter who excels at identifying lucrative sales opportunities, defining targeted strategies for capturing new business, developing an existing clientele, and attaining solid leveraging in competitive territories.

         top performer who specializes in providing world-class client services, managing large-scale accounts, analyzing key markets, negotiating in high-pressure situations, and cultivating a strong brand image with superior quality.

         excellent communicator who interfaces among physicians, healthcare teams, case managers, therapists, and clients.



key areas of expertise


high-volume sales                   contract negotiations                      new business growth                 client / customer relations

account management               territory development                   product presentations                  health information systems



professional synopsis


outpatient coder / em level charger

capital regional hospital, tallahassee, fl                                                                                                                          2007 c 2010


         utilized broad scope of healthcare industry knowledge and strong multitasking skills toward accurately reviewing medical records to abstract pertinent data and assigning icd-9-cm and / or hcpcs diagnostic and procedural codes for statistical classification and reimbursement purposes, as well as handling confidential records maintenance.


key accomplishments

  successfully delivered quality internal / external patient services by appropriately assigning and documenting diagnostic charges for patient care through large-scale emergency medical service-level systems.


sales manager (independent contractor)

verizon wireless, tallahassee, fl                                                                                                                                            2005 c 2008


         maximized bottom-line results by managing targeted strategies and developing key opportunities to sell communications products and services which effectively generated new business within highly competitive sectors.

         expertly designed proposals for price and cost analysis to educate potential clientele, along with boosting profits by developing solutions-driven marketing plans outlining comprehensive sales goals and sales team expectations.

         drove core sales initiatives which were instrumental in expanding market share and identifying growth trends.


key accomplishments

  recognized for surpassing all company standards relative to customer service merchandising.

  consistently exceeded sales objectives by at least 40% while optimizing companywide success by designing highly effective methods for introducing integral sales concepts and products to a diverse clientele.


health information management intern

healthsouth rehabilitation hospital, tallahassee, fl                                                                                                               2007


         coordinated entry of diagnostic and procedure codes for outpatient / inpatient reimbursement; managed release of information to attorneys, patients, third parties; and handled communications with other health professionals.

         played a vital role in building and sustaining productive operations by supporting business office, medical records billing / collection, utilization review managers, case managers, clinical services directors, and risk managers.

         contributed strong communication abilities toward drafting memos, letter, and additional correspondence.


key accomplishments

  seamlessly interfaced among physicians, arnps, case managers, and therapists.

  lowered medical record delinquency rates by developing an efficient in-service project.



resume • page two

(xxx-xxx-xxxx •





professional synopsis (continued)


optometry technician

vision works eye care, tallahassee, fl                                                                                                                                  2004 c 2005


         improved supplier relations and procedures for inventory controls, along with directing development and implementation of quality management programs for patient care, confidentiality, and hipaa regulations.


key accomplishments

  investigated and resolved patient discrepancies and complaints to maintain delivery of exceptional client services.

  restructured a cumbersome patient record and filing system for greater security and easier data access for staff.


sales assistant

cingular wireless / bobby allison wireless (cingular), tallahassee / panama city, fl                                         1999 c 2004


         demonstrated expertise in driving business operations growth to expand market share and establish sales presence within a competitive new territory, including managing all client accounts and supporting promotional campaigns.


key accomplishments

  achieved status as the top sales person for 2000.

  gained four years of solid business-to-business sales experience.

  created new sales promotions responsible for a 35% sales increase.





master of business administration / healthcare management                                             columbia southern university

bachelor of science in health information management                                                                      florida a&m university

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