0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com

 

Technology Executive

Software Development▪ Project Management

Well-rounded and energetic professional with 18 years experience seeks new challenge

and opportunity to apply consummate skills as a Software Developer or Project Manager. 

♦ Key areas of Expertise ♦

 

   Software Design and Development

   Project Management

   Personnel Management

   Process Design & Evaluation

   Performance & Data Analysis

   Policy & Procedure Development

   Risk Management

   Quality Assessment

   Resource Allocation

   Technical Support

   Reporting and Presentations

   Workload Prioritization

   Leadership and Training

   Customer Service

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Professional Profile                                                         

  Escalate business development through innovative initiatives that increase productivity and revenue growth; consistently exceed goals and expectations; received various awards

  Self motivated leader; 12 years of Software Lead and Management Experience; assumed roles as Architect and Developer

  Organized and detail-oriented with personnel management and dynamic project management experience; involved in hiring, training, employee evaluations, scheduling, resource allocation and prioritization, and procedure and standard development

  Strong team player with global team management and cross functional team interaction; liaison between developers, business analysts, architecture and consulting

  Diverse industry experience including large scale billing systems development,  financials, invoicing, configuration, rating and customer care; large data set analysis and performance tuning; Telco prepaid, postpaid and converged product offerings; cable, mobile and fixed line industries; and healthcare training and policy software

  Communicate technical and complex information easily and concisely; conduct project status reporting and presentations; actively promote a positive work environment

  Demonstrate aptitude for solving business and technology problems; welcome new approaches

  Exhibit proficiency in translating individual needs into responsive, concrete solutions; offer solid track record based on professionalism, thoroughness, and dedication

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Employment History                                                          

Development and IT Manager                                                                                    04/2009 C Present   

MCN Healthcare ▪ Denver, CO                                                                                     

   Efficiently manage various company divisions including Development, Technical Support, Questions and Answers, and Information Technology (IT)

   Skillfully maintain products which run in a LAMP platform and are accessed through the Internet; Learning Management System (LMS) and Policy Manager (PM)

Development Manager

   Formulated a release process for bugs and features; utilizes a waterfall/agile hybrid to quickly release updates to the product

   Supervise six team members; oversee product direction, development workload, task prioritization, and process design and implementation

Technical Support Manager

   Supervise two technical support representatives; create processes which improve customer interaction and manage escalations, and issue tracking requirements

Q&A Manager

   Developed the Q&A role; created process to maximize the quality release of the product

   Efficiently conduct regression testing and new feature or issue testing

Information Technology Manager

   Ensure hardware and software quality; manage LAMP servers

Owner                                                                                                                       01/2009 C Present   

Swanson Software LLC ▪ Englewood, CO                                                                 

   Developing a prototype for a low cost Patient Care System (PCS); will be utilized by nursing homes and small hospitals to manage patient information

   Technology to be used: Java, jBoss or Weblogic, postgreSQL, or Oracle and Linux OS

   Basic framework utilizes several design patterns ensuring that quality and performance exceeds requirements

   Currently evaluating project to determine if REST or SOA methodologies can optimize the product

Software Development Manager                                                                                12/2005 C 11/2008

Comverse Technology (formerly CSG Systems) ▪ Englewood, CO                            

   Received Outstanding Product Support Award, 2006

   Successfully managed API development team of 19 senior level developers; established design and coding process, provided project management, handled technical decisions, and prioritized workload

   Directed team who completed two simultaneous releases of the API interface which was delivered to the market; Kenan/FX 2.0 and CCBS 2.x

   Migrated the Tuxedo/C based server and Weblogic/Java/J2EE server providing a SOAP and Java Interface

   Guided API developers in the development cycle to build new CCBS 3.0 product

   Managed personnel ensuring positive morale; hiring, salaries, performance evaluations, and data management

   Provided reports and presentations to upper-management; risk management, quality assessment, and project timelines

Lead/Advisory Software Development Engineering                                                   12/2002 C 11/2005  

CSG Systems (formerly Lucent Technologies) ▪ Englewood, CO                              

   Received BRAVO Award, 2002

   Led team of six developers in constructing a GUI configuration application

   Successfully delivered the FX Configuration application to the Kenan/FX 1.x product line

   Built an end-to-end product which included both the GUI front-end and server back-end; used Java Swing and Tuxedo based application (3-tiered project)

   Collaborated with Product Management and Architecture to gather requirements; created and implemented designs for the developers

   Directed Customer Center team in building out their subsystem; a complex GUI application utilized by CSR to control various aspects including adjustments, invoicing, and service modification of a customer s account

   Delivered the Customer Center application to the Kenan/FX 1.x product line

Software Development Engineer                                                                                01/2002 C 11/2002  

Lucent Technologies (formerly Kenan Systems) ▪ Denver, CO                                  

   Directed team of 15 developers to design and implement a prepaid product offering to the Kenan/BP product line

   Architected the voucher system and assisted in building out the prepaid product utilizing Unix C++; provided a batch file voucher update system and a socket interface

   Skillfully managed a small team of developers to design and implement a data synchronization tool between prepaid and postpaid systems

Special Development Group Lead                                                                             01/2000 C 12/2001  

Lucent Technologies (formerly Kenan Systems) ▪ Paris, France                               

   Received Distinguished Member of Technical Staff Award, 2001

   Received Upward Feedback evaluation and rating of 96 percent

   Recruited and trained a team of ten developers to customize the Kenan/FX product line

   Skillfully directed team of seven; hired, reviewed, established design guidelines, and resource allocation

   Developed strong working relationships and supported customers worldwide; gathered requirements and provided solutions to complex issues

Previous Employment                                                        

Special Development Group Lead, Kenan Systems ▪ Denver, CO                                10/1997 C 12/1999

Received Annual Employee Recognition Award, 1998                                                                              

Software Engineer, Kenan Systems ▪ Denver, CO                                                       07/1995 C 09/1997

Software Engineer, Internet Communications Corp.▪ Greenwood Village, CO               06/1992 C 06/1995

Received Most Positive Attitude Award, 1993, and Extra Miler Award, 1992

Software Engineer/Teacher Assistant, J.M. Shroyer and Associates ▪ Denver, CO       06/1991 C 05/1992

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Technical Skills                                                                 

   Application Servers: Tuxedo, Weblogic and Jboss

   Java, J2EE

   Templates: Velocity, XSLT, HTML and XML

   C and C++ on Unix/Linux and Windows

   Perl and Python

   Operating Systems: Solaris, AIX, HPUX, Linux and MS Windows

   Shell scripting: bash and csh

   Editors/IDE s: vi, Netbeans, Eclipse, Visual Studio

   Build Tools: make and ant

   Databases: Oracle, Sybase, PostgreSQL, Mysql, and DBM

   Database Interfaces: JDBC, ODBC, Oracle OCI, Sybase Open Client

   Database Misc: tables, queries, triggers, indexes, two-phase commit, procedures and tuning

   Sockets/Multi-thread: Java, C and C++

   Code Control Systems: Clearcase and cvs

   Bug/Feature Tracking Systems: Clearquest and ClearDDTS

   Solid knowledge of user interface design and implementation

   In depth experience with the software development life cycle process (waterfall and agile)

   Design Patterns: Facade, Singleton, Factory and Domain

   LAMP environment

   Tools: Microsoft Project, Word, Excel and Visio

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Education and Professional Development                   

Bachelor of Science                                                                                                                      1991

Metropolitan State College ▪ Denver, CO                                                                                             

Major in Computer Information Systems and Management Science

Kenan/BP Fundamentals, Kenan Systems ▪ Denver, CO                                                                 2000

Java Fundamentals, Sun Microsystems ▪ Santa Clara, CA                                                               1998

C++ Fundamentals, Saks & Associates ▪ Denver, CO                                                                     1996

0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com

 

 

 

 

[Date]

 

 

 

[Attention Line]

[Organization s Name]

[Address Line 1]

[Address Line 2]

 

Dear [Insert Name]:

 

This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [Software Developer] within your organization. I bring 18 years of valuable experience which makes me an excellent match for your advertised position.

 

You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in software design and development, project management, performance and data analysis, personnel management, and technical support are some of my strengths.

 

I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs.  Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule.  Thank you for your time and consideration.

 

Sincerely,

 

 

 

 

Gregory Swanson

 

Enclosure