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Yyyyyy x. yyyyyy

1640 Brockton Ave #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com


 

Customer Service Representative


Profile

 

  Offer strong background in customer service, with consistent results in achieving organizational objectives.

  Dynamic communication, presentation, relationship building and problem-solving abilities.

  Excel at interacting with broad populations including senior management, staff and customers.

  Highly versatile; quickly master new roles, responsibilities, technologies, and environments.

  Demonstrate outstanding problem solving and active listening skills; diffuse difficult customer situations with tact and ease.

  Willing to relocate.


 

Project Management Customer Service Team Building Communications

Data Entry Problem Solving 35 WPM Organization


Career Background

 

Chevron, WLA & Westwood, CA                                                                                  1995-Present

Cashier (2001-Present)

Assistant Manager (2005-2009)

Lead Cashier (2001-2005)

Cashier, Westwood, CA (1995-2001)

 

  Contribute dynamic communication and interpersonal relation skills toward assisting customers with purchases and ensuring exceptional customer satisfaction.

  Promptly resolve issues and provide assistance, further illustrating exceptional customer service abilities.

  Proficiently utilize the computer and software programs to input data and orders, integral to optimizing productivity, efficiency and organization.

  Demonstrate strong attention to detail in performing all aspects of cashier and bank duties, with strong focus on accuracy and timely service.

  Support Manager with daily operations and apply leadership skills toward overseeing, mentoring and developing new hires, playing an instrumental role in the development of top performing team members.

  Proactively fill in for other staff members in their absence, exhibiting initiative and dependability.


Education

 

Associate of Arts, Business Administration - Harbor Junior College, Wilmington, CA

Business Administration Economics Courses - Long Beach State, Long Beach, CA



 

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