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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

dynamic communicatoradministrative professional hospitality expert

productive, quality-oriented hospitality professional eager to contribute exceptional business support, hospitality management and guest relation skills toward optimizing operations of a progressive organization.

profile

 

  • broadly trained and highly disciplined hospitality specialist qualified to provide accounting and customer service expertise to the hospitality industry.
  • experienced in coordinating with accounting, operations, customer service and employee development in achieving all hospitality goals and objectives.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • skilled at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • proven ability to maintain the highest levels of confidentiality and upholding professional standard of ethics.
  • technically proficient in microsoft word, microsoft excel and microsoft powerpoint.

 

professional experience

 

night auditor/ front desk agent lake elsinore hotel & casino                                                          2007-2009

  • sharp business acumen and experienced in managing broad scope of accounting operations, from posting accounts, organizing and verifying receipts to identifying, researching and correcting discrepancies.
  • responsible for running and distributing daily reports on behalf of management.

 

front desk clerk pechanga resort & casino                                                                                   2007-2009

  • successfully steered front desk operations to generate high volume growth and revenue on behalf of resort and casino.
  • managed a broad range of activities, from welcoming guests, operating cash draws and cash management to balancing guest accounts and confirming reservations.
  • received two awards for exceptional on-the-job performance, including employee of the month and employee of the season.

 
assistant manager kfc /long john silver's                                                                                    2004-2007

  • effectively collaborated in hiring, training and directing staff and assisted in operation functions such as implementing disciplinary action, evaluating performance and providing guidance/mentoring.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
  • ensured company standards and regulatory compliance on equipment, facility and grounds through a preventative maintenance program.

 

professional education

 

mt san jacinto college; menifee valley campus                                                                                   date

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

dynamic communicatoradministrative professional hospitality expert

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a hospitality capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in operational management, client service and guest relations. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

dynamic communicatoradministrative professional hospitality expert

 

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting hospitality position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic business support, operational management, client service, and guest relations skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

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