dynamic technical instructor/trainer eager to contribute talents toward supporting the academic community in delivering highly effective educational programs as a results-focused university teacher
profile of qualifications
ø offering numerous years of successful experience in developing and implementing technology-focused educational and training programs for both academic and high-profile corporate audiences
ø excel in developing effective curriculum, course materials and technical documentation
ø facilitate a motivating learning environment conducive to maximizing results
ø superior communication and presentation skills; effectively work with students as a group as well as one-on-one to optimize their performance
cisco certified network professional [bsci/bcmsn]
cisco certified network associate # csco11324431
microsoft certified professional # 2440266
brainbench network and internet security
dean s list while earning ms in information technology, 2006 and 2007
academic honor roll; 2006
employee of the year, lockheed martin; 2004 and 2006
employee recognition award, universal network exchange (unx); 2006
lockheed martin, palmdale ca 1996-1997/2002-2009
lead/executive technical trainer; 2005-2006
successfully developed and delivered comprehensive technology training programs targeting executive staff.
proficiently created educational course materials addressing broad-scope subjects ranging from network security and host-based security to network and host-based troubleshooting.
technical writer/editor, 2002-2009
effectively developed vpn access and network troubleshooting technical documentation supporting operations of multiple lockheed sites.
technical trainer - information technology; 1996-1997
created syllabus and classroom course structure as well as weekly lab practicum, and actively instructed affiliated training programs.
lead technical trainer, national aeronautic and space administration/lmit; 2002-2005
all course materials as well as technical documentation vital to helpdesk and
desktop support and executed educational/training programs in areas including network
troubleshooting and pc support/troubleshooting.
mt. sierra college, monrovia ca 2003-2005
facilitated all networking courses for online students through proactive tutoring.
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related technology experience
sr. network engineer, children's hospital of los angeles, ca 2007-present
provide advanced level of network/vpn design, configuration and implementation.
effectively developed network design/support/troubleshooting, vpn and desktop/helpdesk support documents instrumental to maximizing operational efficiencies.
network engineer, universal network exchange [unx], burbank ca 2006-2007
successfully applied it knowledge and experience, as well as administrative talents, toward strategically developing and implementing policies and processes optimizing containment of threats, risks and vulnerabilities compromising computing environment integrity.
lead network/desktop support, lockheed martin/nasa, palmdale ca 2002-2006
strategically planned, designed, installed, and supported all network hardware; provided end-user network support of metropolitan wide-area network, including port activation, cables runs, and tcp/ip stack troubleshooting.
capella university, minneapolis mn
m.s. information technology - network architecture; 2007
integrative project: "a network rediscovered"
mount sierra college, monrovia ca
b.s. information technology; 2005
area of concentration: information technology
university of american intercontinental university, hoffman estates il
business administration; 2005
area of concentration: business
routing protocol (ospf, eigrp, is-is, rip, bgp); cisco ios; cisco hardware; foundry os; foundry hardware; ipsec vpn; stp hardening; network troubleshooting; network design; tcp/ip; ipv4 & ipv6; cisco ios hardening; network security
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