yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile business professional eager to contribute broad-scope management experience toward supporting a dynamic organization in maximizing bottom-line performance.

profile

 

• respected professional offering over 15 years of solid and progressive management experience, including expertise within business operations, project coordination, personnel development, and administrative support capacities.
• in depth experience in client-focused industries focused on delivering world class customer service.
• consistently develop and maintain detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• skilled at performing independently or within a team to exceed all operational goals and objectives.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.

 

professional experience

owner/operator land of modems                                                                                                         2007-present

• sharp business acumen and experience in managing broad scope of operations, from sales/marketing, customer service and hr to order fulfillment, vendor relations and accounting/finance.

 

technician/office manager private company                                                                                       2006-present

• responsible for testing telecommunication equipment to ensure quality resale to businesses and packaging.

 

loss mitigation associate hsbc auto finance                                                                                       2005-2007

• drove the collection of 60+ and 90+ days delinquent automobile loans, involving dialer and queue skip tracing.

 

primary collections agent jp morgan chase                                                                                         2003-2005

• proficiently handled up to 50 high balance delinquent accounts, ensuring timely collections from overdue clients.

 

primary collections agent adecco                                                                                                          2002-2003

• consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

sales associate robinson may                                                                                                    2001-2004

• successfully steered sales operations to generate high volume growth and revenue on behalf of company.

lead sales associate firstar bank                                                                                                         1998-2001

• strategically generated new business on behalf of bank; recognized as top sales producer.

 

statistician us department of commerce                                                                                              1996-2007

• tasked with collecting a broad range of survey data, ensuring the accurate updating of census information.

sales consultant sears teleservice                                                                                                       1995-1996

• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

professional education

 

bachelor s of arts in general studies indiana university southeast                                                               1998