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yyyyyy x. yyyyyy                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000




proficient it professional eager to contribute advanced technology, systems architecture, software development, project management and business/financial support expertise in a challenging data services solutions manager assignment.


career profile

ø  microsoft certified solution developer.

ø  information systems project management certification.

ø  nearly two decades of relevant experience in all facets of it operations.

ø  strong focus on resource allocation, application development, client relationship management and budget development.

ø  consistent award-winner for outstanding performance.

ø  outstanding capacity to develop and implement advanced applications.

ø  restructure business processes into effective systems architecture.

ø  skilled consultant and advisor.

ø  proven user support capacity.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in full-life-cycle project management.

ø  focus on providing exceptional support to sales, marketing, financial control and logistics.

ø  deliver exceptional customer service, quality and attainment of organizational objectives.

ø  knowledgeable in systems analysis, testing, quality assurance and application implementation.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

ø  enthusiastic team player.

ø  b.s., finance.

professional experience

jp morgan chase/washington mutual, irvine, ca                                                              2002 - present

technology architecture and data services solutions manager

       recruited to oversee and direct development teams conducting new application development.

       spearhead sourcing of business requirement for all new applications.

       facilitate employee recruitment/training of teams meeting schedule and budget needs.

       utilize and implement comprehensive enterprise solutions.

       initiate development plans and project documentation.

       design and launch advanced project/application development methodologies.

       developed and launched data warehouse and management reporting system to enhance availability of loan data via browser-based architecture.

       ensure critically streamlined project deliverables.

       orchestrate staff recruitment and resource allocation.

       perform in-depth employee assessment process.

       establish, maintain and mentor effective teams with track record of meeting stringent deadline budgetary requirements.

       initiate development plans and project documentation.

       designed and administer well-received data warehouse with associated reporting system.

       recipient of wamu:

            elite award member, 2007
            opexcellence awards - finalist, 2007
            ride the wave award, 2003
            above and beyond award, 2002

- continued -



yyyyyy x. yyyyyy

page two




cendant, mission viejo, ca                                                                                                  1997 - 2001

technology/project manager

       retained to supply oversight/management through development life cycle.

       supervised and directed team of application developers.

       coordinated with senior management to identify/address specify application requirements and business processes.

       customized above requirements/processes for geographic market segments.

       upgraded and expanded revenue through improved transaction management and auditing policies/ procedures.

       initiated and launched a real estate franchise and transaction management system later adapted by coldwell banker, era and century 21.

       effectively translated business requirements into functional/technical specifications.

       conducted quality oversight of full development life cycle.

       facilitated efficient training for junior analysts in software development lifecycle processes (sdlc).

       provided leadership for outside consultant team for major bi-coastal development effort involving over 100 developers and analysts.


washington mutual/american savings bank, irvine, ca                                                         1989 - 1997

business systems programmer/analyst

       promoted to assignment after excellent performance in earlier it roles (1989-1994).

       developed multiple specialty applications supporting lending operations.

       launched effective market share reporting system key to assessment of potential acquisition opportunities.

       above system enabled evaluation of internal performance/franchise value through analysis of market share and trends data.

       orchestrated and managed comprehensive loan consultants support application providing strategic analysis, performance goal setting, performance measurement and administration of retail incentive and compensation program.

       facilitated employee training programs.




cal state university of fullerton, ca

bachelor of science, finance, 1989




project management for information systems, 2003

mcsd, 1995
yyyyyy x. yyyyyy                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a data services solutions manager capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include microsoft solutions developer certification, information systems project management certification and nearly two decades of highly successful it experience with a national leader.  to complement this background, i possess demonstrated expertise in systems architecture, application development, business/finance support, resource allocation, project management and achieving critical revenue objectives, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy











yyyyyy x. yyyyyy                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000






thank you letter text





contact name

company name


city/state/zip code


dear _______________________________:


i would like to thank you for providing me the opportunity to interview with you and discuss the exciting data services solutions manager currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.


as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.


should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.









yyyyyy x. yyyyyy



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