yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
exploring remote opportunities to utilize medical transcription and administrative / systems support talents.
contributes knowledge of medical terminology, anatomy, and physiology for multiple specialties.
skillful in handling payroll / benefits management, accounts receivable, and insurance processing.
demonstrates excellent usage, grammar, punctuation, and sentence structure proficiencies.
exhibits ability to operate word processing, dictation, and transcription equipment / software.
able to plan, prioritize, and complete administrative tasks within deadline-driven environments.
adept at making decisions to reflect positively on operations productivity and facility well-being.
interfaces with all business representatives and clientele through to executive level.
medical transcription quality assurance accounts receivable patient relations
records management icd-9 / cpt codes training / development communications
appointment scheduling workflow prioritization payroll / benefits processes secretarial support
microsoft office suite 2007, microsoft vista, transcription buddy
gotomypc, wav files, dragon naturally speaking, express scribe
baldwin chiropractic clinic, jefferson, nc 2008
front office chiropractic assistant
scheduled appointments, registered / discharged patients, pulled / filed medical charts, performed insurance verifications, and reviewed explanation of benefits from insurance companies.
posted insurance payments and patient charges; prepared deposits; handled accounts receivable; and conducted patient financial consultations as necessary.
watauga county law enforcement auxiliary, boone, nc 2003 c 2006
president / founder
led start-up operations for a non-profit support organization geared toward serving 10 law enforcement agencies and their families to include creating mission statements, goals, and objectives.
handled legal accountability and irs documentation; established fundraising; identified resource requirements; and created strategies to approach key funders.
boone urology center, boone, nc 2002 c 2006
medical transcriptionist / secretary
performed remote and in-office transcription services to include preparing radiology, x-ray, ultrasound / ct reports, surgical procedures, history / physical reports, soap notes, and referral / insurance letters.
verified patient data accuracy, distributed dictation / reports, and followed up on physician notes.
prepared patient medical records, attended staff meetings, and distributed minutes as necessary.
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batchelor chiropractic clinic, boone, nc 2001 c 2002
chiropractic insurance assistant
filed electronic and paper insurance claims for medicare, medicaid, and private insurance companies to include entering icd-9 and cpt codes and handling personal injuries and workers compensation cases.
medic computer systems / misys healthcare systems, inc., raleigh, nc 1997 c 2000
clinical products specialist / clinical hotline support
provided remote technical support for clients using autochart software, hardware, or operating system issues requiring resolution to include assisting help desk, field support, sales, and engineering teams.
drafted monthly documents; built templates and glossaries; and participated in weekly conference calls.
trained physicians and healthcare staff nationwide in the use of autochart software.
hendersonville family health center unc school of medicine, henderson, nc 1996 c 1997
system administrator (autochart electronic medical records)
installed autochart system; created medical record categories, templates, glossaries, dictation, and provider / transcription guides; installed / maintained updates; trained employees; and scheduled demonstrations.
residency program secretary
provided secretarial and clerical assistance to director and residents; scheduled applicant interviews and conducted orientations; processed resident files; arranged executive-level meetings; and transcribed minutes.
coordinated graduation events; training / licensure for incoming and current residents; attainment of permanent licenses with the nc medical board; and administrative travel activities.
video-conference coordinator / operator
directed video-conferences for area and regional medical centers, along with operating and maintaining all equipment, and training and supervising employees in proper systems use.
performed transcription services for family practice and residency program medical specialties to include training and supervising transcriptionists; preparing diverse reports; verifying patient data; distributing dictation; and following up on missing / late notes.
margaret r. pardee hospital, hendersonville, nc 1994 c 1996
emergency room / business office receptionist / switchboard relief operator
directed er operations to include registering and discharging patients / outpatients; obtaining complete patient data; entering icd-9 and cpt codes for diagnoses and charges; and maintaining computer logs.
trained new employees, cashiered all transactions, monitored emergency systems, and maintained on-call schedules for medical staff.
diploma medical transcription program
medical terminology, anatomy, physiology, english usage, professional development, reports transcription
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
hiring agent name
city, state zip code
i am currently seeking a [ insert job title ] role, and am submitting my resume for your review.
i am excited to build a rewarding career with your company. i can offer 16 years of solid experience in remote / in-office medical transcription and administrative, clerical, and systems support, and am well-versed in all facets of data / records management, accounts receivable, and client relations.
to complement my background, please note that i hold a diploma in medical transcription from at-home professions where i studied medical terminology, anatomy, physiology, and reports transcription, among other courses.
most recently, as a front office chiropractic assistant for baldwin chiropractic clinic, i applied my dynamic administrative support talents toward scheduling appointments, registering / discharging patients, pulling / filing medical charts, performing insurance verifications, and reviewing explanation of benefits from insurance companies. as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.
you will find me to be a solutions-focused professional who can contribute superior attention-to-detail and sharp analytical abilities. in addition, i can plan, delegate, and manage multiple tasks within deadline-driven environments while streamlining administrative processes to increase productivity, efficiency, and quality. for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.
i look forward to hearing from you, and thank you in advance for your time and consideration.
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