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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx abc@xyz.com

 

objective

 

training and development executive exploring opportunities where 20+ years experience, outstanding communication and presentation skills, and well-honed leadership talents will provide an immediate and measurable impact to a progressive organization.  

 

areas of expertise

 


         personnel training & development

         policy & procedure development

         inventory management

         recruiting and staffing

         coaching and mentoring

         new program roll-outs

         cost control & budget administration

         team building and motivation

         employee morale & job satisfaction

         organizational needs analysis

         program development & facilitation

         goal setting and attainment

         strategy development & execution

         employee evaluations & feedback


 

professional experience

 

tricon global restaurants inc. (kfc national management company) richmond, va           1982 to present

senior area coach       (1985 to present)

         manage and monitor daily business operations at up to 17 restaurants, effectively supervising restaurant managers, assistant managers and hundreds of associates; demonstrate proficiency in driving human resources functions, budget administration, audit compliance, profit and loss, and staffing.

         critically assess and evaluate specific performance criteria for each restaurant against defined targets for product cost, labor cost, and other controllable expenses.   

         spearhead efforts to continually improve and strengthen restaurant profits, minimize expenses, and optimize overall productivity.

         mentor, motivate and support new area coaches at 60+ locations as acting regional coach.

         applied dynamic planning, organizational, and multi-tasking expertise to successfully open and oversee 14 new restaurants.

 

earlier roles:

district training instructor             (1984 to 1985)

restaurant training manager          (1983 to 1984)

 

education / training

 

multi-unit leadership dale carnegie (human relations & communication skills) high impact coaching field management and development management recruitment and selection train the trainer

achievements & recognition

 

national pete harman winner (people encouraging talent & excellence)                                                     2004

profit champion/bsc champion/customer champion                                                                                  2003

operations excellence c regional winner                                                                                                    2002

best of the best c national top performer                                                                                    1997 and 1998

million dollar performance award                                                                                                               1995

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