career profile

highly skilled professional with 15+ years experience in management, office administration, and business operations. track record of success and progressive business acumen including, assessment of financial resources, deductive reasoning, conflict resolution, negotiation, problem sensitivity, client evaluation, and sound decision making. possess exceptional organizational and interpersonal attributes and a fiery determination to succeed. exhibit dynamic follow-through, astute professionalism, and a stellar work ethic. strong passion for providing infectious enthusiasm, provoking others to reach for the next level of success. consistently create lasting relationships with people from diverse cultures and professional backgrounds. interact with a network of cross-functional professionals to achieve maximum motivation, collaboration, and efficacy. technical competencies include excel, word, powerpoint, quicken books, and outlook; fluently bilingual in english & spanish.

career history

for rent media solutions

administrative assistant, 2008 c present       

• provide high-level administrative support by conducting research, preparing statistical, sales activities, market analysis, and internet tracking reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
• review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
• engage in research yielding $300k operational savings per year for all markets.
• perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work such as verifying budget spreadsheets.
• prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
• read and analyze incoming memos, mail, submissions, and reports to determine their significance and plan their distribution.
• attend apartment association functions to record minutes and update conference boards and events calendar.
• file, update, and retrieve employee documents, records, and reports.
• generate reports including pull pub reports, prospects/advertiser reports, and maintain renewal and tfba spreadsheets.

alderman group home, inc.

group home operator, 1997 c 2006   

• planned, directed, or coordinated the operations including formulating policies, managing daily operations, and planning the use of materials and human resources.
• engaged in personnel management and reconciled payroll for staff in a regular basis.
• administrated a budget and verified accuracy of all a/r and a/p transactions.
• recruited, interviewed and hired qualified staff and ensure adherence to all established operational standard.
• changed bed linens, wash and iron patients' laundry, and clean patients' quarters.
• entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert.
• trained staff in maintaining records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
• performed a variety of duties as requested by client, such as obtaining household supplies or running errands.
• planned, purchased, prepared, or served meals to patients according to prescribed diets.
• provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles, and with dressing and grooming.

hialeah police department

police officer, 1990 c 1998               

• noted, reported, and investigated suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area.
• provided for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations.
• directed traffic flow and reroute traffic in case of emergencies.
• evaluated complaint and emergency-request information to determine response requirements.
• identified, pursued, and arrested suspects and perpetrators of criminal acts.
• investigated traffic accidents and other accidents to determine causes and to determine if a crime has been committed.
• monitored traffic to ensure motorists observe traffic regulations and exhibit safe driving procedures; issued citations or warnings to violators of motor vehicle ordinances.

education

graduate from miami-dade police academy, 1990

broward community college c associate of arts in psychology, presently pursuing

professional development

• basic law enforcement officer - 900 hours,1990
• interpersonal skills , 1990
• community/human relations for criminal justice practitioners , 1990
• communications for criminal justice , 1990
• human diversity , 1994 & 1996
• tb/ osha/ hepatitis update , 2002
• osha, tb, hiv/aids & other bloodborne pathogens, 2004
• applied behavior analysis, 2005

affiliations

• past member, florida local advocacy council