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yyyyyy x. yyyyyy

xxxxxx victoria s cross terrace • xxxxxx, xxxxxx xxxxxx

xxx-xxx-xxxx • abc@xyz.com

 

 

dedicated professional eager to contribute leadership expertise as well as strong client service skills and communication talents toward actively supporting an organization in maximizing performance.

 

profile

 

  • talented professional offering solid and progressive leadership experience, including expertise within strategic planning, policy development, and client/member service capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • proven ability to forge solid relationships with strategic partners and build consensus across multiple organizational levels.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
  • technically proficient in microsoft office suite, windows xp, xml, html, adobe photoshop cs, and sql.
  • dynamic communication, presentation, troubleshooting, and relationship management skills.

 

professional experience

grants program coordinator management concepts                                                               2007-present

  • actively serve as sole administrator of the grants management certificate program, collaborating with curriculum developers and it department in developing online grant courses.
  • strategically perform quality control assessments on company database and student records to ensure accuracy and integrity of all data.
  • effectively provide individualized assistance to instructors/proctors during exams for all contracting and acquisition courses.

 

member services associate/analyst input                                                                                     2005-2007

  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
  • skillfully processed all incoming contracts and supervised the delivery to clients in compliance to the freedom of information act.
  • tasked with updating progress reports on previously identified federal business opportunities.
  • effectively trained and directed staff and actively collaborated in human resource operation functions such as, exxxxxxluating performance and providing guidance/mentoring.
  • proficiently created and updated an active contact listing of over 9,000 federal, state, and local level procurement agencies on behalf of company.

 

senior client service representative national student clearinghouse                                        2004-2005

  • facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
  • successfully provided troubleshooting expertise to a broad range of database issues, resulting in effective product for client and requestor use.

 

professional education

 

bachelor of arts in integrative studies george mason university                                                         2005

 

member xxxxxx toastmasters club

member national grants management association

yyyyyy x. yyyyyy

xxxxxx victoria s cross terrace • xxxxxx, xxxxxx xxxxxx

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting [insert job title] position currently axxxxxxilable with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a xxxxxxluable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic leadership, strategic planning, policy development, and client service skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

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