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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

Results-focused New Business Development Leader specializing in driving million-dollar retail growth, building solid teams, creating strategic initiatives, providing world-class customer service, and cultivating a strong brand image with superior quality eager to offer 18+ years of experience toward maximizing an employer s bottom-line.

 

Profile of Qualifications

 

         Top performer who contributes a proven record of progression to positions of higher-level responsibility and authority.

         Integral leader who excels at identifying lucrative revenue-boosting opportunities, defining targeted strategies for capturing new business, developing an existing client base, and attaining solid leveraging in competitive multi-industry markets.

         Ambitious self-starter who offers up-to-date knowledge of products, market / industry trends, and customer requirements.

         Out-of-the-box thinker who effectively plans merchandise programs, nurtures valuable partnerships, and creates goals to achieve retail objectives, along with overseeing wide-ranging store initiatives in coordination with multiple stakeholders.

         Excellent communicator who builds productive relationships with peers, C-level executives, and business professionals.

 

Key Areas of Expertise

 

  Multi-Unit Management

  Team Building / Training

  Strategic Analysis / Planning

  Policy / Procedure Development

   Market / Trends Analysis

   Multi-Territory Market Growth

   Short- / Long-Term Business Plans

   Multimillion-Dollar Budget Control

   Regulatory Compliance

   C-Level Business Relations

   Profit & Loss Responsibility

   Sales / Merchandise Presentations

 

Professional Synopsis

 

District Sales Manager

Sears, Hoffman Estates, IL                                                                                                          2007 C Present

 

         Apply dynamic leadership talents toward directing sales and P&L financial performance of a 10 C 14-store district generating up to $80 million+ in annual revenues, including planning and managing retail, customer service, and dealer-owned relationships, as well as merchandise sales, credit, miscellaneous revenue, expense management, and goal development.

         Drive operations success by directing a highly transitional business format and multi-unit environment encompassing the introduction of new stores, growth initiatives, and turnaround opportunities, along with handling all monthly sales planning and sales simulation activities to guarantee delivery of high merchandise presentation and marketing standards.

         Identify strategies to improve and develop action plans based on analysis of retail performance, store competitor visits, and thorough input from dealer owner teams while embracing selling process and customer-for-life value propositions.

         Ensure execution of operational processes and P&L financial accountability (i.e. expense management, inventory shrink, facility maintenance standards), including meeting standards in Protection Agreements, Credit, Installation, and Delivery.

         Represent Sears dealer owners to Sears, and all stores to Sears partners within the district and local communities.

 

Store Manager

Lowe s, Temple, TX                                                                                                                           2001 C 2007

 

         Led targeted decision-making for the store s P&L financial performance, including handling all merchandise sales, credits, miscellaneous revenue, expense control, and attainment of profitability goals, as well as directing staff and management.

 

Yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com • Page Two

 

Professional Synopsis (continued)

 

Store Manager (Continued)

Lowe s, Temple, TX                                                                                                                           2001 C 2007

 

         Guaranteed compliance with corporate programs and policies to maximize store profits via superior customer service.

         Directed store to ensure achievement of business goals in revenue, expense, profits, team development, inventory shrinkage, and associate morale, along with actively managing a solutions-focused customer experience within the stores.

         Built and sustained productive operations by recruiting, training, and managing top-performing management teams.

         Optimized store-specific credit (i.e. share, AccountCare, new accounts) and other income opportunities (i.e. service contracts, installations, gift cards, home service leads), along with monitoring and reacting to diverse revenue prospects.

 

Store Manager

84 Lumber, El Paso, TX                                                                                                                     1992 C 2000

 

         Strategically steered marketing and sales of construction and building material products, including coordinating on-time deliveries to contractors / subcontractors and promptly resolving various issues to maintain high-quality customer service.

         Demonstrated strong selling and relationship-building techniques to streamline operations and contribute to profits, along with offering expertise in management, training, development, negotiations, and budgeting.

         Directed daily operations for a professional contractor s supply warehouse while achieving a 95% success rate in turning around projects which were behind schedule and over budget.

 

Additional professional roles held as Senior Communication Maintainer and Senior Communications Specialist for the U.S. Army prior to 1992, including contributing core experience within numerous worldwide assignments.

 

Education & Professional Development

 

Bachelor s Degree in Business Management & Information Systems                              University of Phoenix

Army Retention Counselor Program / Tactical Communications Repair Program                               U.S. Army

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