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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
career objective
proficient mba graduate with expertise in information technology, business management, and adult education actively exploring opportunity to join a progressive organization seeking a driven and productive team member
profile
ø offer extensive experience in training, leading, and supervising staff in technical application, hardware, and networking support
ø develop and conduct corporate and private education computer sciences training programs, author technical materials, and provide individualized student attention to promote group advancement
ø manage all aspects of operations c resource allocation, network administration, budgeting and cost controls, sales, and performance monitoring
ø negotiate favorable vendor contracts to achieve competitive pricing and terms on systems equipment, services and outsourced projects; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø ensure outstanding on-site and remote customer service and assistance; create, execute, troubleshoot, and document complex technological solutions and processes; successfully install, configure, maintain, and upgrade equipment, software, and network settings
ø execute administrative functions including virus prevention, detection, and removal; performance monitoring and enhancement; data migration; perform data backups, archive files, and recover critical data; ensure accurate logging and tracking
ø dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards
ø sharp business acumen with practical experience driving own business to success
ø proactive team player equally effective in independent and collaborative environments
education
mba, insert school 2008
b.s. computer engineering / business management, insert school 1999
~ certifications~
a+ ~ n+ ~ eta s senior cet ~ alarm installer ~ satellite installer ~
ca state certified post secondary instructor/trainer
professional experience
technical specialist/analyst, websense 11/04 c present
senior instructor (supervisor), associated technical college 8/02 c 11/04
technical service engineer, cari.net 2/02 c 8/02
information technology analyst, harte-hanks market intelligence 7/01 c 2/02
network administrator/supervisor, delaney educational enterprise 12/00 c 5/01
senior instructor/network administrator, coleman college 3/97 c 3/01
owner/operator, it your way insert years
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