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yyyyyy x. yyyyyy

8604 mary s creek drive benbrook, xxxxxx xxxxxx (xxx-xxx-xxxx


~ cross-functional leader • expert in business development • team-focused can do attitude ~


performance-driven, results-focused professional eager to contribute proven business development,

project management, marketing, and client relations expertise toward optimizing a company s operations.




ø  demonstrate proven leadership talents, intelligent problem-solving proficiencies, and excellent communication and interpersonal relationship-building techniques.

ø  dynamic project management abilities; adept at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.

ø  create and implement best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall organizational goals.

ø  holds b.s. in psychology with a business administration minor from xxxxxx a&m university (dean s list).


professional experience


client services manager

ameriprise financial derrick kinney, chfc, arlington, xxxxxx                                           2006 c present


ø  apply superior organizational and multitasking talents toward directing wide-ranging operational activities for a leader in financial planning services, including handling all marketing, event planning, public relations, project management, office compliance / it, and client services efforts.

ø  create, implement, and measure success of a comprehensive marketing and public relations programs utilized to enhance the organization s professional and public image and position with the marketplace.

ø  contribute dynamic managerial and interpersonal relations abilities toward directing customer services activities, along with facilitating various communications technologies (i.e. telephone, email) to promptly handle client requests and effectively resolve business challenges.

ø  facilitate optimal internal and external communications as the company s media representative, as well as create and proof press releases, arrange public appearances, and coordinate executive-level television programming.

ø  organize and distribute confidential business correspondence, along with overseeing executive-level management calendars and scheduling travel arrangements.

ø  demonstrate strong business analysis, critical thinking, and strategy development skills toward successfully developing diverse administrative projects.

ø  showcase in-depth knowledge of financial / business processes to ensure organizational document compliance with all corporate and federal guidelines, as well as maintain executive-level licensure / certification efforts.


speaker relations coordinator

palladium consulting, arlington, xxxxxx                                                                              2006 c present


ø  drive business success by performing strategic telephone marketing efforts instrumental in arranging executive-level speaking opportunities critical toward enhancing operational revenue.

ø  generate positive public relations to create new business opportunities while building critical community relationships and professional networks, including handling all scheduling, contract negotiation, advertising / marketing activities, and client servicing to ensure seamless organizational processes at all times.


executive administrative assistant / rehabilitation trainer / supervisor

back and joint, bryan, xxxxxx                                                                                                       2004 c 2006


ø  performed broad scope of administrative functions, including policy / procedure development, executive-level calendar management, correspondence tracking, report generation, and insurance and marketing support.

ø  maximized rehabilitative efforts by leading a top-performing staff in providing solid medical services, along with creating and implementing effective training programs in adherence with organizational procedures / protocols.

ø  proficiently redesigned treatment- and administrative-based tracking devices, including designing individualized exercise treatment plans for medical staff review and conducting accurate comprehensive patient testing.


~ additional professional roles held ~


child & parent visitation supervisor intern / volunteer, safe harbour, bryan, xxxxxx                            2003

customer service / management support, fabric care cleaners, college station, xxxxxx          2001 c 2004

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