yyyyyy x. yyyyyy

xxx-xxx-xxxx • abc@xyz.com

 

 

 

results-focused financial services leader dedicated to driving sales growth through targeted cross-selling efforts, building a large-scale client base, analyzing consumer needs, and providing world-class customer service eager to offer 20 years of experience toward maximizing an employer s bottom-line.

 

profile of qualifications

 

top-performing client services specialist with a strong background analyzing and interpreting customer-specific data to optimize profits in coordination with individual short- and long-term financial goals.  proactive and well organized leader who excels at implementing service-driven process improvements while effectively managing major client accounts and key organizational projects.  out-of-the-box thinker who offers excellent relationship-building, communication, and leadership skills, as well as the proven ability to identify and seize opportunities to increase sales.

 

key areas of expertise

 

strategic analysis                 consumer finance                        referrals generation                          client / customer relations

financial planning                account management                   regulatory compliance                     needs analysis / assessment

portfolio management         business communications         short- / long-term planning            value-added services / sales

 

career highlights

 

         lowered costs and eliminated task duplication via consolidation of systems within the custody services group, along with preventing potential losses by initiating checks and balancing resulting in 3 consecutive years with zero losses.

         spearheaded a new fee schedule implementation that enhanced the unit s revenue projection by at least 10%.

         served as key client contact for the largest single-family relationship valued at $750 million.

         generated 20%+ in unit revenue and secured the highest number of sales by effective meeting the needs of 650+ client accounts to attain valuable additional business.

 

professional synopsis

 

 

assistant portfolio manager portfolio management

         utilize broad scope of industry knowledge and dynamic business acumen toward delivering administrative and client relationship support to a team of portfolio managers with $800 million under management, including serving as point-of-contact and service provider for new relationships and intermediaries while nurturing existing relations.

         boost organizational revenue by implementing and expanding client financial plans based on portfolio manager input, along with ensuring high quality and timeliness of client services delivery, superior satisfaction, and retention.

         assure compliance with strict kyc requirements by reviewing daily transactions to improve account management.

         play a key role in developing and expanding revenue streams by collaboratively implementing investment solutions.

         build profitable new business by interfacing among portfolio managers while generating and maintaining client contact lists for use in weekly market recap and invitation to bank events.

 

 

vice president / portfolio analyst newport beach private bank (2007)

         strategically steered administrative and analytical efforts by preparing client investment recommendation letters, performance, and presentation (i.e. booklets, electronic media), along with providing support for completion of targeted activities such as investment action plans, new account review, and other proactive account reg 9 reviews.

         expertly monitored portfolios for bond maturities and promptly responded to corporate action election requests.

         supported the implementation of investment solutions as appropriate.

 

vice president / private client manager inland empire riverside private bank (2005 c 2007)

         maximized bottom-line results by providing value-added services in areas of investments, credit, fiduciary, and banking, including implementing and expanding client financial plans based on input from private client advisor.

         liaised among product specialists and private bank centers to uphold excellence in service and overall quality.

 

 

resume • page two

xxx-xxx-xxxx • abc@xyz.com

 

 

 

professional synopsis (continued)

 

 

vice president / team leader custody unit (1999 c 2005)

         led a top-performing team of custody and ira administrators, including cross-training and mentoring staff for high-level business promotions, enforcing procedures, participating in sales calls, and handling complex accounts.

         reviewed daily transactions to improve account management efforts and guarantee kyc requirements compliance.

         facilitated 2 successful relocations as unit representative responsible for participating in weekly meetings and directing unit preparation activities.

 

assistant vice president / section leader / account administrator custody unit (1990 c 1999)

         managed large, high-profile accounts while directing 5 personnel, including administrators and support teams.

 

education & professional development

 

bachelor of science in international business (finance emphasis)                                            california state university

 

ira administration certification • aba estate planning • building trust training

enhancing fiduciary knowledge • cannon trust i • series 7 & 63