yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ (xxx-xxx-xxxx ~ abc@xyz.com

 

                                       profile                                     

 

results-driven manager eager to contribute expertise in operations, team building, customer service, and fiscal administration toward actively supporting a progressive organization in optimizing bottom-line performance.

relationship building / teambuilding & leadership / management / sales management

training & professional development / entrepreneurial spirit / client relations

 

                                    career path                                  

 

assistant general manager, 11/2005 c present

sears home improvement products, orlando, fl

•         interacted heavily with 6-9 supervisors and ensured that telemarketing division standards were adhered to and there was continuous compliance.

•         collaborate with the general manager in capturing $11mm in annual revenue and administrating $2-3mm in tele-center budgeted expenses.

•         plan, direct, or coordinate the operations of a tele-center including formulating policies, managing 6-9 direct reports and 80-150 matrix reports, and planning operations.

•         handle a variety of functional areas of management or administration, such as personnel, purchasing, or administrative services.

•         establish and implement departmental policies, goals, objectives, and procedures, conferring with staff and other members of management.

•         determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

 
executive director, 11/2002 c present

pre-paid legal services inc. orlando, fl

•         demonstrate strong sales expertise and product knowledge as small business and group benefits specialist.

•         enhance the professional development of a team of over 850 associates in the southeast us as a sales trainer.

•         chosen by corporate staff for leadership ability and ongoing increased sales production.

 

manager, 10/2003 c 10/2005

america online, inc. maitland, fl

•         collaborated with 25 c 35 consultants with the intention of driving sales by provoking team to produce at unprecedented levels.

•         successfully migrated 23 rpm consultants into the saves / sales queue and continued to surpass saves queue targets.

•         headed up the rewards and recognition program and incorporated methods of boosting the morale of a nationally recognized sales team.

 

co-owner, 03/2003 c 02/2004

link one incorporated, orlando, fl

•         managed the short/long-term operational goals of a design, printing, and marketing firm.

•         drove organizational success of the firm from initial launch until it became a strong entity offering multi-media company solutions.

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engineer, 04/2000 c 05/2003

simulation, training, and instrumentation command, (stricom) orlando, fl

•         generated the test capability requirements document (tcrd) and operational requirements document (ord) for various projects within pm itts.

 
substitute teacher, 01/1999 c 05/1999  

orange county public school system, orlando, fl

•         performed duties that are instructional in nature and deliver direct services to students in a position for which the lead teacher has ultimate responsibility for the design and implementation of educational programs and services.

 

additional as an intern for lockheed martin, orlando, fl
 

                                     education                                    

 

university of central florida, orlando, fl
associate of science in electrical engineering c minor in computer science (date)

 

•         key participant, jim rohn leadership conference, 2004 c 2005

•         deans list, university of central florida, 1996 c 1997  

•         ucf-ksc nasa scholar, 1996 c 1999

•         presidential award for academic excellence, 1997

•         national society of black engineers torch bearer award, 1997

•         ucf college of engineering academic scholarship, 1996

•         sigma pi phi academic achievement award, 1994 c 1996

•         student activities award for campus leaders, 1999 c 2002

 

 

 

 

 

 

 

 

 

 

 

 

 

 

kara rock

2193 salo road, sudbury, ontario p3e 4m9 ~ phone: (xxx-xxx-xxxx ~ email: abc@xyz.com

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear________________:

 

i am currently seeking a challenging career opportunity in a professional-level marketing capacity and i wish to submit my resume for your review. in advance, i would like to thank you for your time and consideration of my qualifications.

 

as demonstrated in the accompanying resume, my professional qualifications include marketing and communications. my expertise includes developing various marketing and communications materials aimed at diverse audiences. my experiential background combines with a strong english acumen reflected in the possession of my ba in english that produces a candidate well able to carry out the functions associated with the position available in your organization.

  

as you continue to read my resume you shall see i have effectively applied my skills and knowledge toward making a significant impact on the profitability of each of my previous employers. 

 

as i seek to transfer to your organization, you will find me to be a driven team player committed to supporting your organization in achieving present and future objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

 

sincerely,

 

 

 

 

kara rock

enclosure