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yyyyyy x. yyyyyy                                             0000 xxxxxx xxxx , xxxx , xxxxx 00000




solutions-focused information technology professional eager to contribute technical expertise as well as dynamic project management and operational enhancement abilities in a software quality engineering or it specialist assignment.



career profile

ø  b.s., computer information systems.

ø  hp-certified unix system administrator and high availability san engineer.

ø  over 11 years of relevant it experience.

ø  career built in wide-ranging facets of network design, systems analysis, e-commerce and full-life-cycle project management.

ø  expertise in network administration, security, data integrity, disaster recovery and business analysis.

ø  outstanding regulatory compliance, contingency planning, risk analysis and r&d skill sets.

ø  capable of providing exceptional network/user support.

ø  skilled in system development covering needs analysis, design, architecture, testing and support.

ø  strong evaluative, assessment and diagnostic capacity.

ø  demonstrated capacity in multiple operating systems and networking reconfiguration.

ø  contributor in increasing proficiency.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.



technology skills

platforms:        unix (solaris, hp-ux), microsoft windows® operating systems from 95 on, linux, sun sparc, mac os, vm/370, os2 warp.

networking:      tcp/ip, novell, decnet, banyan, iso/osi, ipx/spx, san, sms/sql, ethernet, token ring, fddi, vpn, ssh, secureid, pgp, san, fibre channel, emc/hp disk arrays.

languages:      unix shell scripting, c, basic, html, perl, java

tools:              lan manager, checkpoint firewall, norton firewall and ghost, mcafee/norton virus protection utilities, hp openview, lotus notes, microsoft office system (including microsoft word, microsoft excel, microsoft powerpoint®, microsoft access, and microsoft outlook®), microsoft project, and microsoft frontpage®.


professional experience

mckenna porsche/bmw, norwalk, ca                                                                                       2008 c present

e-commerce manager

       recruited to spearhead and drive enterprise-wide e-commerce program.

       successfully identify and assess methodologies while evaluating cost-benefit analysis on recommended strategies.

       manage daily operations of internet sales department.

       aid external auditors in extensive compliance audits and penetration testing.

       deliver audit results to senior management.

       design training materials and facilitate awareness training for management and employees.

       orchestrate and utilize crm tool and sales process.

       expanded revenue and customer satisfaction in a significant manner.


yyyyyy x. yyyyyy

page two



tustin toyota, tustin, ca                                                                                                              2005 c 2008

e-commerce manager

       retained to manage follow-up to all potential prospects.

       effectively designed and launched crm and sales control system.

       produced highest regional sales with $2.8mm in net profit with 1,500 units sold.

       recipient of toyota president s award and gold sales society award for outstanding excellent sales volume and customer satisfaction.

       initiated new business/prospects/client base using advanced marketing procedures.

       devised e-commerce best practice plan for continued growth and success of department.


hewlett packard corporation, cupertino, ca                                                                                  2000 c 2004

test engineer

       tasked to conduct whitebox/blackbox testing of enterprise solutions including san, hp9000 servers, management software and middleware for mission critical applications.

       conceived successful test plan and k-shell testing suite for whitebox testing and patches for hp-ux 11i and serviceguard.

       configured and maintained ha servers and disk arrays for release cycle and partners.

       efficiently installed os, disk array software and applications with system administration of testing lab.

       directed operations of testing laboratory with 26 hp k class servers, two hp 512 disk arrays and four emc symmetrix disk arrays.



earlier background

prior to 2000, served as software quality engineer,, cupertino, ca.  in this assignment built outstanding software testing, design, review, defect identification and inspection skill sets.




golden gate university, san francisco, ca

bachelor of science, computer information systems


yyyyyy x. yyyyyy                                             0000 xxxxxx xxxx , xxxx , xxxxx 00000








cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a software quality engineering or it specialist assignment and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include a b.s, computer information systems, relevant certifications and over 11 years of successful it experience.  to complement this background, i possess demonstrated expertise in systems analysis, network design, full-life-cycle project management, e-commerce operations and sales support, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy












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