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4253 hunt drive, apt. 1603 c carrollton, tx 75010


yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

results-driven account manager eager to contribute strong business development, client servicing and closing talents toward actively supporting the employer in optimizing revenue performance.



ø  offer progressive experience in sales and account management, with comprehensive customer service and operations management background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.


career achievements

ø  successfully opened 45 new accounts within the first 6 months at coast southwest, and increased new business development 20% within the first year.

ø  identified and implemented successful revenue-generating ideas, enhancing profits 45%.

ø  tripled sales dollars from $1.1 million to $3.3 million at univar usa, demonstrating exceptional sales and closing talents.

ø  consistently averaged 27% gross profit margin on sales dollars equating to $860,000 in net profit for territory at univar usa.

ø  recognized for opening the most new business accounts at univar usa 6 out of 8 years and surpassed territory budgets 7 out of 8 years.


professional experience

coast southwest - grand prairie, tx                                                                               2007-present

account manager


  apply sharp business acumen toward defining and implementing policies to boost overall operational performance.

  contribute dynamic leadership skills in managing the entire silicone product line in conjunction with industrial and personal care ingredient lines throughout texas, florida, louisiana and ohio.

  exhibit strong organization and project management qualities in overseeing an account base including manufacturing, plastic mold injection, oil field, compounders, toll blenders and personal care.




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william l. zorn, jr.                                                                                                                                  page 2 of 2



leisure sports, inc. - toledo, oh                                                                                     2003-2007

co-owner/general manager


  relied upon to lend business management expertise in supervising daily operations of 2 golf courses and driving range.

  efficiently managed 52 employees, planned and coordinated workflow and delegated assignments to optimize utilization of human capital and operational resources.

  actively hired, mentored, motivated and trained new hires, playing a solid role in supporting the development of top-performing team members.

  steered purchasing and inventory management of products used and sold, with strong focus on optimizing productivity, efficiency and performance.


univar usa (ellis & everard-hvc, inc.) - medina, oh                                               1995-2003

account manager


  directly oversaw and managed the cleveland territory and surrounding suburbs.

  proactively built and established an extensive network of key relationships and liaised effectively with senior management, staff, clients and vendors.

  strategically designed and executed targeted sales plans, leading to increased sales and market share.

  successfully promoted superior service and exceptional client satisfaction by promptly resolving issues and preventing escalation.


prior experience


hukill chemical - bedford, oh                                                                                         1992-1995 

sales representative - increased sales territory nearly 400% from $225k to $885k.


education & professional development/training

the university of toledo (toledo, oh), 1987-1990

united states marine corp. (camp le june , nc), 1985-1989

engineering school

state of ohio fertilizer / pesticide applicators license

trained and certified - lyons hazardous waste training program


technical skills

word, excel, power point, outlook, chempax, e-chempax, act 2.0, and act 3.0


professional affiliations

active member - golf course owners association, 2003-2007

active member - golf course superintendents association, 2003-2007

active member - cleveland chemical association, 1995-2003

active member - buffalo paint and coatings association, 1992-1995

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