yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
accomplished business specialist with experience in procurement, sales, customer service, inventory management and training seeking to utilize abilities in a challenging capacity.
ø long-term experience in critical business functions in varied industries.
ø self-driven, effective team player with proven decision-making and training skills.
ø well organized with strong detail orientation.
ø b.s. degree with upcoming m.s.
microsoft office suite, tolas, mas90, quickbooks
bayshore international trucks, hayward, ca 2007 - 2010
recruited to implement bulk purchasing, order tracking and parts discounts to maximize profitable acquisition of vehicle components for five company divisions.
processed invoices and returns for credit, tracked inventory and oversaw payroll and accounts receivable.
assigned tasks and projects, answered phones and responded to customer inquiries.
international truck & engine, richmond, ca 2001 - 2007
parts sales coordinator
processed orders and claims, purchased items from various vendors and resolved difficult problems in heavy duty truck sales, distribution and aftermarket areas.
originally hired for customer service purposes and promoted within three months for excellent performance.
california cartridge company, concord, ca 1994 - 1998, 1999 - 2001
corporate sales associate (1999-2001)
developed business through cold calling, inside and outside sales and exceptional customer service.
effectively built relationships, presented to clients, solved problems and delivered knowledge of latest software.
multitasked several simultaneous projects, assisted sales associates, entered orders and managed database.
senior accounts manager (1994-1998)
consistently exceeded sales goals and assisted in acquisition and integration of satellite office in new york.
trained sales and customer service staff and reorganized file construction and database management.
yyyyyy x. yyyyyy
prior to above positions, employed by john a. pettis & associates in capacity of administration & legal assistant answering phones, managing schedules and calendars, entering data, drafting correspondence and overseeing emotionally-sensitive material.
customer service & dispatcher for carson attorney service planning and organizing order-taking, data entry, quality control and distribution of legal documents and time-sensitive materials, as well as supervising independent contractors and process servers and coordinating external service of documentation.
senior account manager for zeta graphics company training and managing two account representatives, troubleshooting technical problems, achieving sales goals and bonus programs.
st. joseph s university, philadelphia, pa
currently pursuing master of science degree in criminal justice - homeland security
university of phoenix, concord, ca
bachelor of science, criminal justice administration 2009
business management studies, 2006
diablo valley college, concord, ca
general education studies, 2001
los medanos college, pittsburg, ca
computer sciences & drafting technology, honor society, 1992
united states navy 1989 - 1990
aerographer s mate
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