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yyyyyy x. yyyyyy                                                                    

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

career objective                              

results-driven master s candidate with broad scope administrative, program management, and leadership experience focused on the health and wellness field eager to contribute to the success of a progressive organization

profile                                                

ø  offer nine years of progressive health and wellness experience, with expertise in developing, directing, and promoting highly successful programs for diverse populations of all ages

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; solid record of increasing membership and growing strong referral networks

ø  work closely with clients to develop, implement, and modify personalized wellness programs; lead small and large group classes,  provide in-home services, and deliver expert instruction on use of fitness equipment

ø  proficiently hire, train, and manage top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  create and administer program, department, and organizational budgets; effectively manage company finances, authorize expenditures, and negotiate favorable vendor contracts

ø  design marketing collateral and campaigns, coordinate sales operations and promotional plans, direct community involvement initiatives, and actively participate on committees

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  sharp technical proficiencies including ms office (word, excel, powerpoint), ms project, ms publisher, fitlinxx, and oracle on demand

 

~ key achievements ~

  • implemented highly effective sales strategies to achieve 500% of annual easy line target within first five months of 2009, and realize 98% of goal for 2008; established 3- and 6-month post-installation customer satisfaction follow up surveys to develop lasting technogym usa client relationships and continually improve performance
  • personally drive all on-site and remote educational easy line product training programs vital to building an informed client base, increasing sales, and creating opportunities for cross-selling
  • successfully drove customer service initiatives and ensured member-centric approach to operations at langham creek family ymca;  maintained 99% equipment availability for members over two-year period
  • played an integral role in ymca development efforts c served as senior advisor and implemented the silver sneakers program to improve the strength, flexibility, balance, and endurance of older adults; actively participated on national fitlinxx best practices committee as well as the ymca west group wellness team

education                                           

western governors university, salt lake city, ut                                                  anticipated graduation november 2009

studies toward master of business administration in management and strategy

 

university of houston, houston, tx                                                                                                                       2003

bachelor of science in kinesiology & nutrition, summa cum laude c 3.9 gpa

 

~ professional development & certifications ~

cpr / first aid / aed certified ~ certified spin® instructor ~ certified mat & reformer pilates instructor ~

certified yoga instructor ~ certified level 2 fitlinxx tech ~ ymca of the usa trainer in healthy life style principles ~ foundations of group exercise ~ cec courses

professional experience                

product sales developer, technogym usa, seattle, wa                                                                       2007 c present

  • effectively develop programming, marketing materials, wellness guides, and business implementation manuals for easy line cardio and strength circuit equipment
  • conduct extensive research to identify business development and sales opportunities throughout north america; design and implement targeted project plans to increase brand awareness
  • deliver front- and back-end sales support to continually expand pipeline; assist representatives in qualifying leads, developing winning presentations, and closing deals
  • participate in national trade shows, lead sales conference calls, and provide supporting documentation

 

continued


yyyyyy x. yyyyyy                                                                                                                                                                                                       page 2

 

substitute teacher, vallivue school district, caldwell, id                                                                       2008 c 2009

         prepared and conducted lessons covering a diverse range of subjects, including health and fitness, for students in grades insert range; maintained detailed and accurate records of student attendance and performance

         quickly adapted to individual working environments to provide children with ongoing academic support; established open communications and served as liaison for classroom, school faculty, and parents

 

health & wellness director, langham creek family ymca, houston, tx                                                2003 c 2007

  • in recognition of outstanding performance, quickly progressed within organization to attain position entrusted with responsibility for all aspects of operations  at wellness center serving 5,000 local families
  • prepared and administered budget and oversaw program development, scheduling, auditing, for more than 120 group exercise classes per week as well as multiple volunteer, informal education, home school, and physical education programs; steered annual special events planning

 

  • directed human resources activity, including recruitment, hiring, training, payroll, professional development and continued certification for 60 direct reports

 

intern, lake houston ymca, houston, tx                                                                                              2003

  • assisted the organization s wellness director in daily activity and provided excellent customer service; conducted new member orientations and fitness assessments, established new group exercise schedule, and contributed to hr functions including departmental hiring

 

administrative assistant / student, the woman s hospital of texas, houston, tx                                  2000 c 2003

  • accurately and efficiently prepared, reviewed, and delivered chart, physician, and radiology reports; oversaw daily report distribution to physicians offices
  • provided support as needed to radiologists, physicians, patients, and families; ensured patient record confidentiality, entrusted with obtaining signatures for release of radiology records
  • performed a range of administrative duties, including document preparation, schedule coordination, office inventory management and ordering, and client relations

 

~ military background ~

production controller, united states army, insert base/primary location                                              insert year c 2000

 

 

 

 

 

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