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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •



results-focused management professional specializing in providing world-class customer service, driving business growth, and cultivating a strong brand image with superior standards in quality eager to offer solid leadership experience within high-volume environments toward maximizing an employer s bottom-line.



profile of qualifications


         top-performer who makes decisions to reflect positively on business productivity and customer satisfaction.

         integral team player who provides quality staff recruitment that encourages company loyalty and low turnover rates.

         excellent communicator who promotes workforce diversity while interfacing with all levels of business representatives.

         ambitious self-starter who plans, prioritizes, and manages multiple tasks within fast-paced, deadline-driven environments.



professional synopsis


operations management


         apply dynamic leadership talents toward directing customer service operations for a high-volume, multiplex cinema consistent with corporate values, standards, and practices to ensure continued success within competitive markets.

         expertly formulate strategic decisions based on analysis of regular business reports to optimize bottom-line results.

         perform all cash handling duties and complete the documentation of monetary values via solid recordkeeping practices.


sales / customer service


        create an appealing cinema environment by upholding high-quality standards to achieve superior customer experiences.

        contribute strong communication skills to promptly handle customer requests and effectively resolve business challenges.

        actively monitor customer flow to strategically place products in lobby and generate substantial company revenue.

        utilize diverse industry and company knowledge to improve sales results, product awareness, and brand imaging.


team building


        drive business growth by recruiting, hiring, and supervising top-performing teams, along with creating training / development programs in coordination with corporate initiatives to guarantee consistency among cinema operations.

        foster cooperative teamwork while concurrently attaining cinema retail sales and expense control objectives.

        plan and delegate individual and team tasks to maximize use of resources and meet key goals.



professional experience


assistant manager customer service

rave cinemas stonybrook, louisville, ky                                                                                                                date c present



supplemental training & development


cardinal wings aviation school (currently enrolled) • zoneton fire school (currently enrolled) • volunteer fire fighter


yyyyyy x. yyyyyy

(xxx-xxx-xxxx •











hiring agent name


company name


city/state/zip code




i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.


i am excited to build a rewarding career with your company, and am confident that my professional skills can achieve your key retail goals.  i can offer solid experience in business management, team building, training / development, and customer service, and am well-versed in all facets of payroll / expense control, sales / marketing, and process improvement.


currently, as assistant manager for rave cinemas stonybrook, i apply my dynamic leadership talents toward directing customer service operations for the high-volume, multiplex cinema to ensure continued retail success within competitive markets.  within this role, i drive business growth by recruiting, hiring, and supervising top-performing staff members, along with fostering cooperative teamwork across diverse position levels while concurrently attaining cinema sales and expense control objectives.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.


you will find me to be a results-focused professional who can contribute superior attention-to-detail and sharp analytical abilities.  in addition, i can plan, delegate, and manage multiple tasks within fast-paced, deadline-driven environments while streamlining business processes to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.


i look forward to hearing from you, and thank you in advance for your time and consideration.






timothy raymond

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