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yyyyyy x. yyyyyy

xxx-xxx-xxxx                                                                                                               abc@xyz.com     
                                                                                                                                

 

career objective                              

 

results-driven leader eager to contribute strong management, customer relation, communication, and team building skills toward actively supporting the employer in optimizing operational performance.

 

---

profile                                                

 

comprehensive background in broad scope of business operations ranging from sales, business development and customer service to profit & loss/fiscal management and administration ~ expertise in facilitating new business launches and steering turnarounds of poor-performing units ~ excel in identifying and analyzing inefficiencies and developing and executing proactive solutions ~ dynamic motivator who effectively builds and leads top-performing teams ~

ø  have successfully led unit from -8.2% year-over-year sales in january to +4.5% sales trend over previous year for period ending may 2008

ø  ranked in top 10% of district managers company-wide with ace cash express and invited to attend prestigious roi leadership conference

ø  recognized with sales and profit building awards for 3 consecutive quarters

ø  received several company-wide and regional top profitability and guest satisfaction awards

ø  rated top performer in company year-over-year sales increase while district manager with ryan s family steak house; facilitated average unit volume increase from $1.8m to $2.46m

 

professional experience                

 

manager, viacom, inc.-cleveland, oh; 2007-current

  proficiently define operational problems, identify and diagnose root causes and develop and execute targeted solutions for corrective actions, leading to significant sales and profit increases

 

district manager, ace cash express-brooklyn, oh; 2005-2007

  generated substantial reductions in forgeries and cash loss through proactive problem solving and implementation of enhanced operational processes

  applied dynamic leadership skills toward developing internal employee to district manager promotion

 

proprietor/16-week management training, outback steakhouse, inc.-westlake, oh; 2005

 

area coach, pacific bells, inc.-medina, oh; 2003-2004

  recruited, interviewed and hired top talent for store management and facilitated a motivating teamwork environment instrumental to boosting performance; effectively defined, addressed and resolved operational problems

 

general manager, carlson enterprises-dallas, tx; 2000-2003

  efficiently administered budget and evaluated/monitored financial transactions to control costs

  effectively hired, coordinated and led team to maximize productivity and utilization of resources

  investigated and resolved service and product quality issues to generate high satisfaction levels

district manager, ryan's family steak house-greer, sc; 1991-1999

  contributed industry expertise and sharp business acumen toward successfully opening new units and instituting new menus; set company sales records at johnstown, pa locations

 

education/certifications               

 

accounting/liberal arts, wayne state university-detroit, mi

motivational managerial techniques, scott county community college-bettendorf, ia

nra servsafe certification # 414270, state of michigan

 

 

yyyyyy x. yyyyyy

xxx-xxx-xxxx                                                                                                               abc@xyz.com     
                                                                                                                                

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

are you seeking a performance-driven professional to support you in optimizing operational and financial performance?  i am currently exploring challenging new career opportunities and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include numerous years of district management and general management background in service-oriented, customer-focused industries, with a consistent track record of generating results.  in my current position as a manger with viacom, i have successfully taken a unit from negative to positive year-over-year performance within 5 months, improving our sales trend approximately 12% in a challenging and highly competitive market.  i excel in conducting business analyses, identifying operational inefficiencies and developing and implementing innovative solutions to turn around operations and maximize performance.  as district manager with ace cash express, i consistently ranked in top 10% of district managers throughout the company.  similarly, while district manager with ryan s family steak house, i was recognized as top performer in year-over-year sales increase company wide.

 

as an employee, you will find me to be a driven team player and motivating leader committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

gregory dolson

 

 

yyyyyy x. yyyyyy

xxx-xxx-xxxx                                                                                                               abc@xyz.com     
                                                                                                                                

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

gregory dolson

 

 

 

 

 

 

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