xxx-xxx-xxxx yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
yyyyyy x. yyyyyy
versatile, results-driven professional eager to contribute expertise in business operations, administration and consultation toward actively supporting the employer in maximizing performance as an integral team member
effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
progressive experience in business operations, event coordination and conflict resolution in fast-paced business environments, with comprehensive client servicing background.
proactively train, develop and direct motivated teams and create a collaborative environment.
dynamic communication, presentation, relationship building and problem-solving abilities.
excel at interacting with broad populations including senior management and staff as well as clients and vendors.
extensive experience in records management, market research and as-400 data system.
behavioral health counselor/therapeutic support, elwyn incorporated - elwyn, pa 2001-present
contribute dynamic interpersonal relation and analytical skills in supporting children and adolescents with mental health or mh/mr diagnoses.
identify and implement effective strategies to support clients including crisis interventions, behavior management support, emotional support, time structured activities and psychological rehabilitative activities.
promote exceptional client satisfaction and superior services by collaborating directly with them in effectively resolving issues.
proactively establish key relationships and liaise with management, staff and clients.
therapeutic support staff, wordsworth academy - philadelphia, pa 2000-2002
proficiently provided emotional support and crisis management interventions, demonstrating exceptional conflict resolution and communication abilities in achieving goals.
exhibited solid leadership qualities in mentoring, coaching and teaching clients anger management and conflict resolution techniques.
program administrator, graduate school, usda - philadelphia, pa 1995-2000
effectively supported all aspects of administrative services for the training division, ranging from managing the delivery of training sessions and registration process to maintaining accurate records and coordinating logistics.
innovatively created and launched targeted marketing strategies including designing and distributing promotional material to increase participant recruitment.
resourcefully planned, coordinated and facilitated daily functions supporting enterprise-wide operations, with strong focus on optimizing productivity and efficiency.
relied upon to serve as program point of contact in the absence of program manager.
clerk, u.s. opm, training and development - philadelphia, pa 1992-1994
master of business administration - keller graduate school of management (fort
washington, pa), 2002-2005
bachelor of science in business administration & marketing - cheyney university of pennsylvania (cheyney, pa), 1993-1998
hiring agent name
i am currently seeking a challenging career opportunity and am submitting my resume for your review. in advance, thank you for your time and consideration.
from supporting high performance teams and facilitating superior client servicing to streamlining operations and executing organizational proactive processes/procedures, i have continually excelled in maximizing performance as a dynamic team member. i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. as illustrated by the accompanying resume, i have extensive experience in business operations, administration and conflict-resolution. to complement my experience, i offer a master of business administration.
as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals. i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.
stephen l. kegler
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