Yyyyyy x. yyyyyy        0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                abc@xyz.com

 

 

Career Objective                             

 

Results-driven professional eager to contribute dynamic leadership, team building and communication skills toward actively supporting a progressive organization

 

Profile                                                

 

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency

Ø  Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients

Ø  Proficient in English and Spanish

Professional Experience                

 

Student Employment Office/UNM                                                                                  2005-2008

Posting Clerk

  Contribute dynamic leadership skills with full accountability for effectively running daily posting clerk operations such as troubleshooting and resolving student problem; assist them with completing new hire paperwork, and categorizing the information accordingly.

  Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations.

  Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.

  Processed hiring paperwork; verified student timesheets; resolved troubleshooting problems over the phone regarding hiring paperwork and student payroll issues.

  Spearheaded diverse management functions ranging from workflow planning, policies/procedures development, and technology-driven solutions implementation.

  Analyzed and reviewed work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.

  Posted student employment  positions on the UNM student employment website

  Train and coach new employees on how to handle customer feedback, and gain efficiencies in daily operations.

  Analyze and review work product and general operations to effectuate loss prevention issues.

 

Prior experience

 

JCPenny- Albuquerque, NM                                                                                           2003-2004

Catalog Customer Service clerk

 

Education & Training                                      

Bachelor of Arts in Economics, Received a Minor in Business Administration

University of New Mexico - Albuquerque, NM

 

Computer Skills                          

Microsoft Word, Microsoft Excel, & Power Point

Yyyyyy x. yyyyyy        0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                abc@xyz.com

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking to a challenging position and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance as a proactive leader.

 

I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. 

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy