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Administrative Support Professional


Administrative Support ~ Data Management 

Results-driven Professional eager to contribute expertise in Administrative Management and Support toward actively collaborating with a dynamic organization in increasing productivity and efficiency of administrative functions.    


Qualifications Profile


Ø  Strong multi-tasking background with the ability to work independently on multiple projects simultaneously, including office practices and procedures, business correspondence, recordkeeping systems, office machine operation, and telephone etiquette.

Ø  Consistently focus on ensuring development of high-standard delivery methodologies. 

Ø  Strong organizational background with the ability to work independently on multiple projects simultaneously.

Ø  Act as a solid support professional and counsel in many different aspects.

Ø  Skilled at developing and implementing efficiency best practices to increase organizational productivity.

Ø  Uses knowledge of various administrative functions and company protocols to support executive management.

Ø  Provides client and staff support including website utilization, database administration, and creation of various technical resources as well as comprehensive, administrative functions.  


Functional Competencies


Ø  Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.

Ø  Capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity.  

Ø  Embrace organization initiatives and lead process integration efforts throughout various departments.

Ø  Increase information sharing between executives, middle management, and staff through strategic communication protocols.

Ø  Proactively resolve service issues and respond to customer inquiries promptly and effectively.

Ø  Proactively educate clients on utilizing available access channels.

Ø  Identify relevant needs in order to effectively counsel on appropriate services.





n Bachelor of Arts C Criminal Justice (Emphasis in Psychology), University of North Carolina





Professional Career Track


Deputy Clerk (Domestic Violence), Cumberland County Courthouse       2007-Current        


  Primary responsibilities involve providing information on community-based programs and shelters, referrals to immediate services and counselors, and access to available resources.

  Coordinate hearings with district court judges office as well as provide continuity for victims with Legal Aide.

  Streamline communication with the District Attorney s Office on criminal cases, expedite service with law enforcement, and notify military when active duty personnel are involved.

Assistant Manager, Renaissance European Day Spa                                    2006-2007


  Primary responsibilities included providing comprehensive client services by booking appointments and coordinating clients for respective appointments.

  Maintained and supervised daily operations of site.

  Directly assisted with staff schedules as well as balanced cash drawers.

  Maintained spreadsheet with clients, tips, and service prices for the day.





n Volunteer C Banner Program for Missing and Exploited Children, Fayetteville Child Advocacy Center








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