Dynaxxxxxxc, ambitious and talented Business Professional, eager to contribute a deep and rich understanding of mortgage processes, lending compliance and client relations toward supporting the bottom line goals of a progressive Banking Organization, in a Management role.   Exceptional analytical skills, with the ability to identify and present the appropriate lending vehicle based on a consultative sales approach. 

Core competencies include:                                 

               

   Lending Guidelines and Processes

   Documentation Accuracy and Compliance

   Strong Customer Service Skills

   Persuasive and Effective Communicator

   Strong Organization and Planning

   Highly Competitive and Decisive

   Develop Relationships/Influence Decisions

   Effectively Manage Multiple Projects

   Consistently Exceed Goals & Objectives

   Technologically Savvy/Computer Literate

   Consultative Sales Strategies

   Problem Solving and Resolution

 

 

2005 to Present:  Countrywide, Xxxxxx, XXXXXX - Loan Specialist     

   Maintain oversight for entire mortgage process from application, prelixxxxxxnary loan underwriting to closing in line with the bank's policies and procedures.

   Leverage strong understanding of mortgage related processes, laws, regulations and controls to provide the client with the most suitable product for their needs.

   Spearhead efforts to ensure monthly incremental mortgage growth.

   Proactively manage existing mortgage customers and built realtor/customer relationships and distribution network.

   Provide first class and timely service levels to all customers throughout the mortgage process.

   Contribute toward the training and support of new staff members.

 

2002 to 2004:  Wells Fargo, Alpena, XXXXXX - Loan Originator

   Maintained oversight of a one-person satellite office in a rural location.

   Collected appropriate documentation from each applicant and delivered loan package in the time frames set by management.

   Managed pipeline for all originated loans through closing and completed required management reports.

   Communicated with applicants and provided timely updates and progress reports.

   Maintained high levels of customer service while managing each applicant s expectations.

   Developed referral contacts, maintained knowledge of all lending policies and procedures, underwriting guidelines and general product updates.

 

2001 to 2002:  Flagstar Bank, Alpena, XXXXXX - Processor

   Verified, compiled and prepared application information for mortgage loans; verified accuracy of information and obtained property abstract, survey or appraisals as needed.

 

1991 to 2001:  Prism Mortgage, Plymouth, XXXXXX - Closer

   Effectively prepared loan closing documents, and resolved deficient or post closing issues as needed.

 

 

1998 to1999:  Mortgage Concepts,  Canton, XXXXXX

1995 to 1998:  Greater Detroit PT, Westland, XXXXXX

1992 to 1995  Countrywide, Xxxxxx, XXXXXX

1991 to 1992:  First Federal of Xxxxxx, City, XXXXXX

Computer Skills:  Xxxxxxcrosoft Word, Excel, Word Processing, Lending Software