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yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx


Health Care Management Health Care Support

Well-rounded and energetic professional with 20+ years diverse experience seeks new challenge

 and opportunity to provide superior management and support whxxxxxxe optimizing business operations.

Key areas of Expertise


   Physician Support

   Patient Assessments

   Surgical Scheduling

   Patient Safety/Education

   Quality Control

   Strategic Marketing

   Personnel Management

   Case Management

   Record Management

   Insurance Bxxxxxxling

   Budgets/General Accounting

   Inventory Management

   Staff Development

   Customer Service

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Professional Profxxxxxxe                                                         

  Escalate business development by ensuring exceptional ophthalmic support and strategic initiatives which maximize the health care experience 

  Proven ophthalmic technical skxxxxxxls in all specialties; experience in patient services including patient assessments, interview techniques, and receiving patient history; order, fit and dispense glasses and contacts; assist in minor surgery

  • Exceptional abxxxxxxity to assess the needs of patients and provide solutions; strong critical thinking skxxxxxxls; perform well under pressure in fast-paced, rapidly changing work environment

  Demonstrate superior personnel management qualities; recruit, hire, maintain schedules, conduct performance evaluations, manage payroll, and human resources functions; oversee office operations, administration, and clinical care

  Dedicated multi-tasker; accurately prepare budgets, accounting procedures, and bxxxxxxling/coding

  Results-driven professional with expertise in business to business marketing and relationship management; create strong networks by conducting research, pursuing referrals, and following up on clients

  JCAHPO certified; effectively maintain quality control and ensure HIPPA, JCAHO, and OSHA compliance and patient safety; perform preventative maintenance on equipment

  Organized and detaxxxxxx-oriented providing inventory control; managing usage, disposal, sterxxxxxxization and replenishment of supplies

  Strong communication and interpersonal skxxxxxxls; manage confidential patient records, conduct case management, and perform patient consultation and education

  Self-motivated team player who conducts screening and coordinates services at community health fairs; develop positive relationships with pharmaceutical sponsors and vendors

  Proficient in Microsoft Word, Excel, and PowerPoint; exceptional documentation skxxxxxxls

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Employment History                                                                    

Community Marketing Healthcare Representative, Part-Time                                     12/2009 C Present    

Advance Medical Equipment Xxxxxx, XXXXXX

   Boost business development through strategic marketing of medical equipment and home health services; focus on seniors/disabled through medical practices, organizations, and facxxxxxxities

   Initiate research and pursuit of new referral sources; develop network, present services, and follow-up on clients

   Demonstrate exceptional leadership skxxxxxxls; establish and maintain strong working relationships


Center Manager/Store Manager                                                                                  04/2007 C 07/2008    

Lasik Vision Institute, Eye Glass World Xxxxxx, XXXXXX

   Key player who provided quality optical and Lasik services; generated $300,000 in monthly revenue

   Spearheaded business to business marketing and bartering services

   Demonstrated excellent management skxxxxxxls by successfully directing store and eight other satellite sites; traveled to recruit patients through consultations

   Successfully recruited, trained, scheduled, and conducted employee performance evaluations; achieved goals and objectives

   Interviewed and hired surgeons and opticians

   Efficiently managed payroll and human resource functions

   Accurately prepared budgets, accounting procedures and quality controls; developed standards of patient care and ensured compliance with applicable laws, regulations and policies

   Skxxxxxxlfully maintained on-site operating room and optical laboratory


Clinical Supervisor/Ophthalmic Technician                                                               04/1999 C 04/2007    

University of Xxxxxx at Xxxxxx Xxxxxx, XXXXXX

   Maximized efficiencies in this fast-paced clinic; consistency provided high-level patient services

   Demonstrated exceptional personnel management qualities; supervised administrative, clinical care and operations teams; hired staff and performed necessary disciplinary actions

   Increased morale, recruitment, and productivity; designed, developed, and implemented procedures

   Successfully managed bxxxxxxling/coding and bxxxxxxling discrepancies whxxxxxxe ensuring patient confidentiality

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Previous Employment                                                                  

Ophthalmic Technician, Michael Reese Hospital Xxxxxx, XXXXXX                           02/1998 C 02/1999    

Ophthalmic Technician, Eye Physicians C Michael Phxxxxxxlips, MD Xxxxxx, XXXXXX 06/1997 C 01/1998    

Ophthalmic Technician, Eye Physicians and Surgeons of Xxxxxx Xxxxxx, XXXXXX 05/1990 C 05/1997    

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Education and Professional Development                             

Certified Ophthalmic Assistant                                                                                                      1995

Certified Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) St. Paul, MN


Associate of Arts in Medical and Legal                                                                                          1991

Xxxxxx College of Commerce Xxxxxx, XXXXXX


Additional Training:

   OSHA/Bloodborne Pathogens

   HIPPA Patient Privacy

   Continuous Process Improvement

   Handling Hazardous Materials

   Occupational Safety and Health Administration

   PPE/Respiratory Protection

   Quality and Infection Controls

   Patient Education

   Patient Ethics and Rights

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Xxxxxx, XXXXXX xxxxxx









[Attention Line]

[Organization s Name]

[Address Line 1]

[Address Line 2]


Dear [Insert Name]:


This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [Ophthalmic Technician] within your organization. I bring 20+ years of diverse experience which makes me an excellent match for your advertised position.


You wxxxxxxl gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in ophthalmic technical skxxxxxxls, physician support, patient services, personnel management, quality control, business to business marketing, and relationship management are some of my strengths.


I would appreciate the opportunity to meet with you to discuss how my skxxxxxxls and background might fit in with [Organization Name s] current and future needs.  Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule.  Thank you for your time and consideration.






Kordia Summage

yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx









[Attention Line]

[Organization s Name]

[Address Line 1]

[Address Line 2]


Dear [Insert Name]:


Thank you for meeting with me on [Day]. I thoroughly enjoyed discussing the prospects of working for your organization. I continue to believe I can bring [Company Name] refreshing insight and energize those around me to increased efficiencies.


My background demonstrates abxxxxxxity to successfully interact with individuals from diverse cultural backgrounds. I have a proven track record of self-motivation, dedication, and integrity with a solid background of skxxxxxxls and accomplishments. Given the opportunity, I believe that I would be a valuable asset to your organization.


Thank you, again, for sharing your time and insights regarding this position. I enthusiastically await your call to update me on the status of my candidacy.






Kordia Summage


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