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yyyyyy x. yyyyyy
Xxxxxx, XXXXXX
xxxxxx
(xxx-xxx-xxxx
abc@xyz.com
Health Care Management ▪ Health Care Support
Well-rounded and energetic professional with 20+ years diverse experience seeks new challenge
and opportunity to provide superior management and support whxxxxxxe optimizing business operations.
♦ Key areas of Expertise ♦
Physician Support
Patient Assessments
Surgical Scheduling
Patient Safety/Education
Quality Control
Strategic Marketing
Personnel Management
Case Management
Record Management
Insurance Bxxxxxxling
Budgets/General Accounting
Inventory Management
Staff Development
Customer Service
yyyyyy x. yyyyyy
Professional Profxxxxxxe
Escalate business development by ensuring exceptional ophthalmic support and strategic initiatives which maximize the health care experience
Proven ophthalmic technical skxxxxxxls in all specialties; experience in patient services including patient assessments, interview techniques, and receiving patient history; order, fit and dispense glasses and contacts; assist in minor surgery
- Exceptional abxxxxxxity to assess the needs of patients and provide solutions; strong critical thinking skxxxxxxls; perform well under pressure in fast-paced, rapidly changing work environment
Demonstrate superior personnel management qualities; recruit, hire, maintain schedules, conduct performance evaluations, manage payroll, and human resources functions; oversee office operations, administration, and clinical care
Dedicated multi-tasker; accurately prepare budgets, accounting procedures, and bxxxxxxling/coding
Results-driven professional with expertise in business to business marketing and relationship management; create strong networks by conducting research, pursuing referrals, and following up on clients
JCAHPO certified; effectively maintain quality control and ensure HIPPA, JCAHO, and OSHA compliance and patient safety; perform preventative maintenance on equipment
Organized and detaxxxxxx-oriented providing inventory control; managing usage, disposal, sterxxxxxxization and replenishment of supplies
Strong communication and interpersonal skxxxxxxls; manage confidential patient records, conduct case management, and perform patient consultation and education
Self-motivated team player who conducts screening and coordinates services at community health fairs; develop positive relationships with pharmaceutical sponsors and vendors
Proficient in Microsoft Word, Excel, and PowerPoint; exceptional documentation skxxxxxxls
yyyyyy x. yyyyyy
Employment History
Community Marketing Healthcare Representative, Part-Time 12/2009 C Present
Advance Medical Equipment ▪ Xxxxxx, XXXXXX
Boost business development through strategic marketing of medical equipment and home health services; focus on seniors/disabled through medical practices, organizations, and facxxxxxxities
Initiate research and pursuit of new referral sources; develop network, present services, and follow-up on clients
Demonstrate exceptional leadership skxxxxxxls; establish and maintain strong working relationships
Center Manager/Store Manager 04/2007 C 07/2008
Lasik Vision Institute, Eye Glass World ▪ Xxxxxx, XXXXXX
Key player who provided quality optical and Lasik services; generated $300,000 in monthly revenue
Spearheaded business to business marketing and bartering services
Demonstrated excellent management skxxxxxxls by successfully directing store and eight other satellite sites; traveled to recruit patients through consultations
Successfully recruited, trained, scheduled, and conducted employee performance evaluations; achieved goals and objectives
Interviewed and hired surgeons and opticians
Efficiently managed payroll and human resource functions
Accurately prepared budgets, accounting procedures and quality controls; developed standards of patient care and ensured compliance with applicable laws, regulations and policies
Skxxxxxxlfully maintained on-site operating room and optical laboratory
Clinical Supervisor/Ophthalmic Technician 04/1999 C 04/2007
University of Xxxxxx at Xxxxxx ▪ Xxxxxx, XXXXXX
Maximized efficiencies in this fast-paced clinic; consistency provided high-level patient services
Demonstrated exceptional personnel management qualities; supervised administrative, clinical care and operations teams; hired staff and performed necessary disciplinary actions
Increased morale, recruitment, and productivity; designed, developed, and implemented procedures
Successfully managed bxxxxxxling/coding and bxxxxxxling discrepancies whxxxxxxe ensuring patient confidentiality
yyyyyy x. yyyyyy
Previous Employment
Ophthalmic Technician, Michael Reese Hospital ▪ Xxxxxx, XXXXXX 02/1998 C 02/1999
Ophthalmic Technician, Eye Physicians C Michael Phxxxxxxlips, MD ▪ Xxxxxx, XXXXXX 06/1997 C 01/1998
Ophthalmic Technician, Eye Physicians and Surgeons of Xxxxxx ▪ Xxxxxx, XXXXXX 05/1990 C 05/1997
yyyyyy x. yyyyyy
Education and Professional Development
Certified Ophthalmic Assistant 1995
Certified Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) ▪ St. Paul, MN
Associate of Arts in Medical and Legal 1991
Xxxxxx College of Commerce ▪ Xxxxxx, XXXXXX
Additional Training:
OSHA/Bloodborne Pathogens
HIPPA Patient Privacy
Continuous Process Improvement
Handling Hazardous Materials
Occupational Safety and Health Administration
PPE/Respiratory Protection
Quality and Infection Controls
Patient Education
Patient Ethics and Rights
yyyyyy x. yyyyyy
Xxxxxx, XXXXXX
xxxxxx
(xxx-xxx-xxxx
abc@xyz.com
[Date]
[Attention Line]
[Organization s Name]
[Address Line 1]
[Address Line 2]
Dear [Insert Name]:
This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [Ophthalmic Technician] within your organization. I bring 20+ years of diverse experience which makes me an excellent match for your advertised position.
You wxxxxxxl gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in ophthalmic technical skxxxxxxls, physician support, patient services, personnel management, quality control, business to business marketing, and relationship management are some of my strengths.
I would appreciate the opportunity to meet with you to discuss how my skxxxxxxls and background might fit in with [Organization Name s] current and future needs. Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule. Thank you for your time and consideration.
Sincerely,
Kordia Summage
yyyyyy x. yyyyyy
Xxxxxx, XXXXXX
xxxxxx
(xxx-xxx-xxxx
abc@xyz.com
[Date]
[Attention Line]
[Organization s Name]
[Address Line 1]
[Address Line 2]
Dear [Insert Name]:
Thank you for meeting with me on [Day]. I thoroughly enjoyed discussing the prospects of working for your organization. I continue to believe I can bring [Company Name] refreshing insight and energize those around me to increased efficiencies.
My background demonstrates abxxxxxxity to successfully interact with individuals from diverse cultural backgrounds. I have a proven track record of self-motivation, dedication, and integrity with a solid background of skxxxxxxls and accomplishments. Given the opportunity, I believe that I would be a valuable asset to your organization.
Thank you, again, for sharing your time and insights regarding this position. I enthusiastically await your call to update me on the status of my candidacy.
Sincerely,
Kordia Summage
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