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Yyyyyy x. yyyyyy

P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

Qualifications Profile

 

Ø  Offering extensive Administrative and Customer Service background, with strong focus on the pharmaceuticals/medical/healthcare sector

Ø  Certified Pharmacy Technician well-versed in pharmaceuticals, prescription fulfillment and regulatory standards compliance

Ø  Dynamic communication and interpersonal relation skills, with continual emphasis on delivering world-class patient/customer servicing; bi-lingual, English and German (native)

Ø  Solid administrative experience spanning meeting/appointment scheduling, itinerary coordination, inventory control, and ordering through records maintenance, report production, database administration, and word processing/typing

Ø  Broad accounting and finance background ranging from bookkeeping, receivables, payables, and bank reconciliations to billing, cash management, claims processing, and financial analysis/reporting

 

Career Track

 

Certified Pharmacy Technician, Walgreens-KS/GA/TN                                                         2005-Present

Have transferred with company to multiple locations including Manhattan, KS and Evans, GA as well as Clarksville, TN, illustrating value and dedication as an employee

Consistently provide superior customer service in responding to inquiries and assisting with purchases; efficiently process customer payments as well as third-party/vendor claims

Proficiently obtain patient and drug information via Intercom Plus terminal and process prescriptions in compliance with regulatory standards and corporate policy

Strategically monitor, control and order inventory to maintain optimal stock levels; inspect inbound shipments for quality control as well as track outdated/overstocked merchandise; well-versed in loss-prevention techniques


International Certified Pharmacy Technician, CVS Pharmacy-Atlanta, GA                             2003-2004

Effectively processed prescription orders, with accountability for accurate dispensing of medications as well as assistance with specialty compounding

Applied strong administrative skills toward maintaining patient medication records, inputting database information and typing/producing third-party insurance claims as well as managing cash register

 

Administrative Assistant, Deutsche Bank-Frankfurt, Germany   1999-2001

Demonstrated solid accounting skills in analyzing financial accounts, preparing detailed financial reports and collaborating with cross-functional bank departments including A/P & A/R

Facilitated administrative operations including scheduling/coordinating video conferences and appointments, organizing client itineraries and maintaining information/record systems

 

Pharmaceutical Office Assistant, Engel Apotheke-Kassel, Germany   1995-1999

Hired after intensive practical training to position of full-time Pharmaceutical-Commercial Assistant; contributed leadership skills toward training, scheduling and overseeing support staff

Managed wide range of finance/accounting functions spanning bookkeeping, financial reports analysis, bank statement reconciliations and refund processing as well as banking of cash, checks and receipts

In charge of ordering/receiving medications, controlling inventory and verifying pharmaceuticals for safety/quality standards compliance

 

Academic Credentials

 

Bachelor of Integrated Studies, Healthcare Administration, Murray State University; in progress

Human Nutrition and Kinesiology Major, Kansas State University; 2005-2009

Associate of Arts Degree, Barton County Community College; 2007

Pharmaceutical-Commercial Assistant Certificate, State Pharmacy Chamber-Germany; 1998

Professional School of Administrative Practices, Willy-Brandt School-Germany; 1995-1998      
Economics and Management Studies, DAA Academy-Germany; 1994-1995

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