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yyyyyy x. yyyyyy   

0000 xxxxxx xxxx , xxxx , xxxxx 00000




career objective                              

dynamic leader with expertise in medical billing and healthcare administration eager to contribute talents toward supporting delivery of quality patient services as key team member.




ø  offering 15 years comprehensive office management experience within the medical/healthcare industry; excel in optimizing efficiency, productivity and patient relations.

ø  certified medical biller with 12 years in billing, collections and rejected payment resolution and stellar track record of maximizing collections, boosting receivables performance and controlling financial risk.

ø  effective leadership skills honed through progressive roles within high-paced, demanding office environments where dynamic strategic planning, prioritization, organization, time management, and multitasking abilities were critical to achieving objectives.

ø  well-versed in policy, procedure, regulatory, and quality standards compliance.

ø  reputation for strong work ethic, exceptional commitment to customer satisfaction, industry knowledge, and high level of professional integrity.

ø  technically savvy with expertise in microsoft word and windows operating system.

ø  fluent in arabic and chaldean.


professional experience                


women s care-southfield, mi                                                                                         2006 to present

botsford general hospital-farmington hills, mi                                                                   2003 to 2004

e.j. kozora, obgyn-farmington hills, mi                                                                          2002 to 2004

better women s care-southfield, mi                                                                                   1999 to 2002

mps saint joseph mercy-pontiac, mi                                                                                 1997 to 1999

office manager / surgical tech / telemetry technician

  oversaw broad-scope office operations, from developing/administering proactive policies and procedures, scheduling patient appointments, controlling inventory, and managing payroll/ accounting/banking to supporting back-office and physician activities.

  actively managed medical billing to optimize receivables turnaround; effectively processed billing, consulted with insurers to generate prompt payment and resolve benefit disallowance issues and spearheaded aggressive collection initiatives.

  led productive office meetings, developed and guided staff and conducted staff performance evaluations.

  readied patients for pre- and post-surgical procedures, supported physicians during surgery, and performed equipment sterilization, inoculations, ekgs, and blood draws.


**    ***    **

further experience as office assistant & medical assistant for n. savid zukkoor, m.d.


education & activities                     


graduate, medical office assisting program/internship- madison heights community education-mi

certified, medical billing, carnege institute-troy, mi

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