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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

details-focused, performance-driven technician eager to offer expertise with biomedical equipment maintenance, repairs, and troubleshooting, as well as progressive talents in value-added sales support, in-service / staff training, and customer relations, toward maximizing an employer s bottom-line results.

 

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profile of qualifications

 

         integral leader who offers a broad scope of experience in equipment services (e.g. maintenance, troubleshooting, and repairs) and contributes expertise in streamlining business processes to decrease costs and increase revenue.

         excellent communicator who seamlessly liaises among company management, healthcare teams, and tech peers.

         out-of-the-box thinker who plans, prioritizes, and completes multiple tasks to maximize efficiency and productivity.

         top performer who recently added approximately 15% to the company equipment contract base as a service technician, including setting up training for new hires and equipment familiarization for customer technicians.

 

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key areas of expertise

 

medical gas systems                   environmental testing                    in-service / staff training                   healthcare relations

monitoring systems                     planned maintenance                       regulatory compliance                       telephone support

ventilators                                      emergency repairs                          value-added sales                                customer service

 

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professional synopsis

 

service technician

diversified anesthesia llc, berea, ky                                                                                                      1996 c 1998 / 2000 c present

 

         utilize broad scope of industry knowledge and dynamic technical acumen to service ohmeda and drager machines, including performing environmental testing for operating rooms and certifying and retesting medical gas systems.

         provide planned maintenance and emergency repairs of anesthesia machines and monitors in compliance with osha requirements, along with providing in-service / staff training to prevent unnecessary machine service calls.

         perform test and inspection services to med gas systems to guarantee systems meet up-to-date nfpa requirements.

         lead targeted evaluations and / or recommendations for additional manufacturer certification of new staff, and contribute strong communication skills toward providing telephone support to company technicians and customers.

 

service technician

one source services, cleveland, oh                                                                                                                                         1998 c 2000

 

         strategically steered depot and field service of general biomed equipment, including handling planned maintenance of anesthesia equipment, sterilizers, and laser equipment, as well as proactively retesting medical gas systems.

         directed cross-training on laser equipment, supported sales staff, and ensured timely completion of servicing.

         set up a complete houston, tx-based depot operation, including handling quality assurance, multi-equipment testing stations, and workflow prioritization of equipment throughout facility from receiving to customer re-shipment.

 

senior service representative ii

ohmeda, madison, wi                                                                                                                                                                    1989 c 1996

 

         expertly manufactured and serviced anesthesia machines, ventilators, and monitoring equipment, including providing key planning and emergency services for hospital- and / or surgery center-owned anesthesia equipment.

         delivered high-quality customer service to optimize satisfaction rates of services rendered, acted as a reference for sales regarding diverse customer needs, and initiated sales of value-added services offered by manufacturers.

         recognized for job excellence with promotion to senior service representative ii in less than five years.

         successfully increased base value 16% by adding significant value-added services to contract base.

 

biomed

central baptist hospital, lexington, ky                                                                                                                               1985 c 1989

 

         drove biomed efficiency by providing integral community healthcare services, including ensuring proper operation of general medical equipment, as well as seamlessly interfacing with nursing teams regarding core technical issues.

         performed preventative maintenance and / or repaired equipment, and led in-service training for nursing staff.

 

additional role held as correctional facilities supervisor biomedical equipment services with the u.s. army reserves

 

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am excited to build a rewarding career with your company, and am confident that my professional skills can help to achieve your key objectives.  i can offer 26+ years of solid experience in biomedical equipment maintenance / repairs / troubleshooting and environmental testing, and am well-versed in all facets of in-service / staff training, healthcare / client relations, value-added sales, and regulatory compliance.

 

currently, as a service technician for diversified anesthesia llc, i utilize my broad scope of industry knowledge and dynamic technical acumen to service ohmeda and drager machines, including performing environmental testing for operating rooms and certifying and retesting medical gas systems.  within this role, i provide planned maintenance and emergency repairs of anesthesia machines and monitors in compliance with osha requirements, along with providing in-service / staff training to prevent unnecessary machine service calls.  during this time, i added approximately 15% to the company equipment contract base, including setting up training for new hires and equipment familiarization for customer technicians to ensure seamless equipment operations at all times.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.

 

you will find me to be a results-focused professional who can contribute superior attention-to-detail and sharp analytical talents.  in addition, i can plan, prioritize, and complete multiple tasks within fast-paced, high-pressure environments while streamlining operational processes to increase productivity, efficiency, and quality of services provided.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing from you, and thank you in advance for your consideration.

 

sincerely,

 

 

 

robert l. ashcraft

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