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yyyyyy x. yyyyyy       1111 university blvd. west, #0000 xxxxxx xxxx , xxxx , xxxxx 00000



proficient it professional eager to contribute technical expertise as well as strong project management and customer service skills in a challenging senior configuration management specialist assignment actively supporting an organization in maximizing performance.


career profile

ø  m.s. and m.a. degrees.

ø  over 17 years of relevant information technology experience.

ø  particular expertise in all facets of configuration management.

ø  skilled consultant and advisor.

ø  proven testing and troubleshooting capacity.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in configuration control, change management and policy/procedures.

ø  strength in launching and securing software, hardware and documentation systems.

ø  strong focus on exceptional customer service, quality and meeting organizational objectives.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

ø  enthusiastic team player.


technology skills

software process reengineering, configuration management analysis, configuration control, configuration status accounting & audits, release/baseline management, source code management (scm), capability maturity model integration (cmmi) level 2/3, rational unified process (rup), project planning, work breakdown structure (wbs), configuration management training/documentation development, quality assurance/user acceptance testing (uat)


microsoft windows, ibm os/390, unix; serena - polytron version control system (pvcs) tracker & version manager, changeman; ibm rational clearquest/clearcase, microsoft - office suite, project, dbase iii, lotus notes, wordperfect; cobol, basic


professional experience

ibm, fair lakes, va                                                                                                                  2008 - present


       recruited to develop and communicate configuration control processes, procedures and policies.

       utilize advanced cm system/process to track changes to baseline software, hardware and related configuration elements.

       initiated procedures for customers, including government and third party contractor personnel, to report system problems or request system/requirements changes.

       tasked to determine standard configuration baseline for all application software, hardware and documentation.

       control naming conventions for hardware, software and documentation elements.

      deliver top quality consulting/advisement to project personnel in identifying, documenting and approving system, hardware and documentation changes.


apex systems inc., glen allen, va                                                                                                 2007 - 2008

configuration manager

       designated as build and release manager for gsa contract administration application division (caad).

       managed release and configuration management shared support teams (sst) implementing cmmi (level 2) and gsa sdlc best practices.

       acted as implementer and guidance manager for new divisional configuration control board (ccb).


yyyyyy x. yyyyyy

page two


metters industries inc., mclean, va                                                                                                2005 - 2007

senior it analyst

       oversaw development of enterprise-level initiative including cm project plan, work breakdown structure and organizational processes for cm identification, control, status accounting and audits.

       orchestrated design, development and implementation of company system and integration of cm organizational structure.


apptis inc., chantilly, va                                                                                                               2004 - 2005

configuration management manager

       initiated design and implementation of organizational processes upgrading configuration management including launch of change control board (ccb).

       played key role in achievement of cmm level 2 and 3 certifications working in coordination with software quality assurance group.

       facilitated in-depth configuration management training.


eis inc., washington, d.c.                                                                                                            2003 - 2004

configuration management specialist iii

       developed cm policies and procedures including the cm plan and handbook in support of applications serving the food and nutrition service (fns).

       created problem tracking processes and tools ((cer/heat), assisted in design of a new cm management development and tool suite (rational studio analyst), and led application migrations.

       supported hard and soft copy fns documentation library and source code using pvcs.


allegro consultants ltd., washington, d.c.                                                                                              2003

cm analyst (pentagon)

       launched pvcs tracker and version manager.

       successfully developed cm plan and project plans for u.s. air force, 11 wing financial management system.


carefirst blue cross/blue shield, washington, d.c.                                                                        2001 - 2003

cm manager, federal employment program operations center

       initiated source code management (scm) procedures to integrate new claims and e-service applications into cm program for all fepoc it division.

       facilitated training for all end users.

       directed team of eight directors/project managers in acquisition of scm tool procurement.

       aided/supported software engineering process group in deployment of scm and sqa test procedures.

       spearheaded scm process development supporting cmm l2 certification initiative.



earlier background

prior to 2001, served as programmer/analyst, bae systems, washington, d.c., computer specialist, u.s. patent and trademark office, washington, d.c., configuration management specialist/analyst, westinghouse/martin marietta, washington, d.c., and configuration analyst, sperry computer systems, location.  in these assignments, built outstanding analysis, programming, strategic planning, it life cycle management and configuration skill sets.



the catholic university of america, washington, d.c.

master of science, library science, 1980

georgetown university, washington, d.c.

master of arts, history, 1978

vassar college, poughkeepsie, ny

bachelor of arts, 1976


yyyyyy x. yyyyyy       1111 university blvd. west, #0000 xxxxxx xxxx , xxxx , xxxxx 00000








cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a configuration management specialist capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include dual masters degrees and over 17 years of relevant information technology experience.  to complement this background, i possess demonstrated expertise in configuration control, change management, cm project planning, system design/installation, software/hardware, team leadership and project management, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.








yyyyyy x. yyyyyy







yyyyyy x. yyyyyy       1111 university blvd. west, #0000 xxxxxx xxxx , xxxx , xxxxx 00000






thank you letter text





contact name

company name


city/state/zip code


dear _______________________________:


i would like to thank you for providing me the opportunity to interview with you and discuss the exciting configuration management specialist position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.


as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.


should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.









yyyyyy x. yyyyyy

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