results-driven, solutions-focused and detail-oriented professional desiring a challenging and rewarding client services / financial support role within a dynamic and successfully progressive organization.
ø offer over 10 years of combined professional experience in insurance consulting / underwriting, legal administration, and healthcare support roles, including expertise in client / customer relations, business-to-business activities, and policy / procedure adherence capacities.
ø seamlessly blend strong decision-making abilities with outstanding organizational skills, solid leadership attributes, successful interpersonal relationship-building techniques, and exceptional written / verbal communication skills.
ø demonstrate dynamic prioritization and time management skills within deadline-driven environments, including quickly identifying and resolving daily problems in a proactive manner, streamlining processes to increase efficiency, and consistently maintaining solid professional work ethics.
ø skillful in setting goals and developing action plans, along with demonstrating outstanding self-reliance toward achieving perfection in all professional and personal endeavors.
ø capable of staying focused and maintaining a calm demeanor in fast-paced, high-pressure situations while contributing high quality, diplomatic customer / client services skills.
ø excel within independent or team-based environments to meet and/or exceed all organizational goals and objectives while contributing proven business acumen and sharp troubleshooting abilities.
iag / cgu workers compensation insurance consulting / underwriting 2007 c present
ø maintain responsibility for ensuring profitable operational growth through the accurate preparation of insurance-based quotes, as well as effectively handling all renewals, adhering to policy maintenance guidelines, and troubleshooting procedural issues as necessary.
ø contribute optimal professional liaison activities to achieve maximum corporate success through the maintenance of relationships with clientele and international broker contacts.
ø effectively promote cgu australia s products and services to clients, along with continually supporting a positive and profitable company image.
paralegal / administrator
kalmath & mcghee lawyers 2001 c 2005
ø successfully performed various clerical tasks for a fast-paced legal office, along with optimally conducting comprehensive client interviews, scheduling necessary appointments, updating critical case files, processing all legal documentation and related statements, and supporting attorneys in daily professional activities.
ø assisted with required legal representation in proficiently attending court hearings and performing correctional center visits.
dental assistant / receptionist
mm dental surgery 1998
ø provided proactive support within a dental office environment, including accurately scheduling client appointments, effectively processing payments, efficiently maintaining and organizing files, and courteously handling all in-coming telephone calls.
~ additional key experience ~
beauty therapist, sanctuary day spa 2005 c 2008
diploma of beauty therapy (cidesco / itec recognition) the strand college of beauty therapy
hiring agent name
i am currently seeking a challenging and rewarding client services / financial support role within a dynamic and successfully progressive organization, and am submitting my resume for your review.
i offer over 10 years of combined professional experience in insurance consulting / underwriting, legal administration, and healthcare support roles, including expertise in client / customer relations, business-to-business activities, and policy / procedure adherence capacities. i pride myself on seamlessly blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
you will find me to be a results-driven, solutions-focused, and detail-oriented team player who fosters synergistic teamwork within a deadline-driven environment, and is firmly dedicated to supporting your client-related business goals and objectives. for this reason, i am confident that the combination of my sharp analytical skills, solid problem-solving proficiencies, and demonstrated professional acumen will prove to be incredible assets to your financial team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
yyyyyy x. yyyyyy
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